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Citation and commencement

1. These Regulations may be cited as the Postal Packets (Revenue and Customs) Regulations 2011 and come into force on 10th January 2012.

Definitions

2. In these Regulations—

M1 the Act of 1979 ” means the Customs and Excise Management Act 1979 ;

CN22” and “CN23” mean the [F1 customs forms F1] for postal items described under those names in the provisions of the Universal Postal Convention and detailed regulations made thereunder which are for the time being in force;

the Commissioners ” means the Commissioners for Her Majesty's Revenue and Customs;

the customs and excise Acts ” has the meaning given by section 1(1) of the Act of 1979;

the Customs and Excise Acts 1979 ” has the meaning given by section 1(1) of the Act of 1979;

M2 customs officer ” means an officer of Revenue and Customs ;

F2...

F3 duty ” includes value added tax and any other charge on imported goods; ...

exporter” and “importer” have the meanings given by section 1(1) of the Act of 1979[F4 ; F5 ...

[F6 foreign designated operator ” means—

(a)

an authorised foreign designated operator within the meaning given by regulation 23AA(2) (declarations by conduct: authorisation of foreign designated operators) of the Customs (Export) (EU Exit) Regulations 2019 (“ the Export Regulations ”), or

(b)

a foreign designated operator within the meaning given by regulation 2 of the Export Regulations which is operating postal services in Northern Ireland;F6]

GB-NI postal packet ” means any postal packet that is posted in Great Britain and is—

(a)

sent to a place in Northern Ireland, or

(b)

in transit through Northern Ireland to a place in Great BritainF4] .

[F7 goods in postal consignment ” has the meaning given by Article 1(24) of the Commission Delegated Regulation (EU) 2015/2446 of 28 July 2015. F7]

Revocations

M33. The Postal Packets (Customs and Excise) Regulations 1986 are revoked.

M44. The Postal Packets (Revenue and Customs) Regulations 2007 are revoked.

Application of Section 105 of the Postal Services Act 2000

M55. Section 105 of the Postal Services Act 2000 applies to all foreign postal packets[F8 and all GB-NI postal packetsF8] .

Modifications and Exceptions

6. In its application to foreign postal packets[F9 and GB-NI postal packetsF9] , the Act of 1979 is subject to the modifications and exceptions made by regulations 7 and 8.

M67. Section 159 (power to examine and take account of goods) has effect as if—

(a) in subsection (2), for “at such place as the Commissioners appoint for the purpose” there were substituted “ at the place of importation, the place of exportation or any premises where loading, unloading, sorting, distribution, handling or storage of foreign postal packets (within the meaning of section 105 of the Postal Services Act 2000 ) [F10 or GB-NI postal packets (within the meaning given by regulation 2 of the Postal Packets (Revenue and Customs) Regulations 2011 ) F10] takes place” , and

(b) in subsection (8), for the words after “the Commissioners may” there were substituted “ accept as the account of those goods for that purpose an account taken by the postal operator concerned or by a person authorised for that purpose by that postal operator. ” .

8. Paragraph 1(1) of Schedule 3 (notice of seizure) does not apply where the seizure was made in the presence of an officer of the postal operator concerned, authorised for the purpose by that postal operator.

9. In its application to foreign postal packets[F11 or GB-NI postal packetsF11] carried by a universal service provider acting in that capacity, the Act of 1979 is subject to the modifications and exceptions made by regulations 10 to 16.

10. Section 5 (time of importation, exportation, etc) has effect as if—

(a)subsections (3) and (5) were omitted, and

(b)for subsection (4) there were substituted—

[F12(4) The time of exportation of goods is—

(a)in respect of goods that are posted (or redirected) in Northern Ireland for transmission to a place outside the United Kingdom or the customs territory of the European Union, the time they are so posted (or redirected), and

(b)in respect of goods that are posted (or redirected) in Great Britain for transmission to a place outside Great Britain, the time they are so posted (or redirected).F12] .

M711. Subsection (3) of section 40 (sale of uncleared goods deposited in Queen's warehouse) applies to goods deposited under regulation 22(4) as it applies to goods deposited by a proper officer under that section.

M812. Section 43 (duty on imported goods) has effect as if—

(a)subsection (1) were omitted, and

[F13 (b)for subsection (2)(c) there were substituted—

(c)if no entry is made thereof and the goods are not declared under section 78, shall be those in force at the time when the officer assesses the amount of duty..F13]

13. Section 49 (forfeiture of goods improperly imported) has effect as if subsection (1)(a) were omitted.

M914. Section 53 (entry outwards of goods) has effect as if in subsection (8)—

(a) for “shipped for exportation or as stores or are waterborne for such shipment” there were substituted “ exported ” ; and

(b) for “shipping or making waterborne” there were substituted “ exportation ” .

M1015. Section 77 (information in relation to goods imported or exported) applies in relation to any foreign postal packet[F14 or GB-NI postal packetF14] and its contents as it applies in relation to goods.

16. Section 99 (provisions as to deposit in Queen's warehouse) applies to any goods deposited in a Queen's Warehouse under regulation 22(4) as it applies to goods so deposited under or by virtue of the Customs and Excise Acts 1979.

[F15Customs forms for foreign postal packets carried by a universal service provider or a foreign designated operator

17.—(1) Where paragraph (2) or (3) applies to a foreign postal packet, that postal packet must be accompanied by form CN22 or CN23, as appropriate, completed accurately and in full.

(2) This paragraph applies to all foreign postal packets which—

(a)contain goods in postal consignment,

(b)are carried by a universal service provider, and

(c)are posted—

(i)to Great Britain from a place outside the United Kingdom, or

(ii)to Northern Ireland from a place outside the United Kingdom and the customs territory of the European Union.

(3) This paragraph applies to all foreign postal packets which—

(a)contain goods in postal consignment,

(b)are carried by a universal service provider or a foreign designated operator, and

(c)are posted—

(i)in Great Britain to a place outside the United Kingdom, or

(ii)from Northern Ireland to a place outside the United Kingdom and the customs territory of the European Union.F15]

[F16Information accompanyingF16] and labelling of packets for exportation

18.—(1) Except where regulation 17 applies, every postal packet containing goods to be exported by post without payment of any duty to which they are subject, or on drawback or repayment of such duty, must—

(a)F17be accompanied by ... such other particulars as the Commissioners or the postal operator concerned may require,

(b) have affixed to its outer cover in the form and manner required by the Commissioners a label printed with the words “Exported by Post under Revenue and Customs control” or be distinguished in such other manner as the Commissioners may require.

(2) Where the requirements of paragraph (b) have been fulfilled, the postal operator concerned must endorse a certificate of posting on the appropriate document and give it to the sender.

[F18Language of forms and particulars

19. The forms required by regulation 17, and the particulars required by regulation 18, must be completed legibly in English, French or the language of the destination country.F18]

Liability to forfeiture of non-compliant foreign postal packets

20.—(1) Where—

(a)the contents of a foreign postal packet[F19 or an GB-NI postal packetF19] are not in accordance with the accompanying customs [F20formF20] , or

(b)a foreign postal packet[F19 or an GB-NI postal packetF19] is not accompanied by the prescribed [F21formF21] , completed in accordance with these Regulations, or

(c)a foreign postal packet[F19 or an GB-NI postal packetF19] is not labelled in accordance with these Regulations,

the packet and all its contents shall be liable to forfeiture.

M11(2) Subject to regulation 8, section 139 (provisions as to detention, seizure and condemnation of goods, etc.) of and Schedule 3 to the Act of 1979 shall apply to anything liable to forfeiture under paragraph (1) above as they apply to goods liable to forfeiture under that Act.

Production and examination of postal packets

21. Where a customs officer so requires, in relation to any foreign postal packet[F22 or GB-NI postal packetF22] , the proper officer of the postal operator concerned must—

(a)produce the packet to that customs officer; or

(b)open the packet for examination by that customs officer.

Power to require an entry or account and disposal of goods for which no entry or no proper account is given

22.[F23—(1) This regulation applies to goods contained in—

(a)postal packets which are brought into Northern Ireland from outside Northern Ireland and the customs territory of the European Union, and

(b)postal packets which are brought into Great Britain from outside the United Kingdom.F23]

(2) A customs officer may send to the addressee of the postal packet in which the goods are contained, or to any other person who is for the time being the importer of the goods, a notice requiring entry to be made of them or requiring a full and accurate account of them to be delivered to the officer.

(3) Where such entry is not made or such account is not delivered within 28 days of the date of the notice or within such longer period as the Commissioners may allow, then the postal operator concerned shall either—

(a)return the goods to the sender of the packet in which they were contained or otherwise [F24send them out of Great Britain or Northern IrelandF24] in accordance with any request or indication appearing on the packet, or

(b)in accordance with arrangements agreed with the Commissioners, destroy the goods, or

(c)if required by the Commissioners, deliver them to any customs officer.

(4) Where the goods have been delivered to a customs officer under paragraph (3)(c) of this regulation, that officer may deposit the goods in a Queen's warehouse.

(5) This regulation is without prejudice to the Commissioners' powers of seizure if the goods are liable to forfeiture under these Regulations or any other provisions of the customs and excise Acts.

(6) This regulation is without prejudice to the Commissioners' power to refuse customs clearance for the goods.

Payment of duty and other sums

23.—(1) A postal operator must pay over to the Commissioners any sums due to them which are recovered by that postal operator pursuant to section 105(3) of the Postal Services Act 2000.

(2) Where any sums due to the Commissioners and demanded by a postal operator pursuant to section 105(3) of the Postal Services Act 2000 are not paid to that postal operator, that postal operator may, with the agreement of the Commissioners, dispose of the goods contained in the postal packet concerned as that postal operator sees fit.

Authorisation of postal operator to perform duties of importer or exporter

24. The postal operator concerned is authorised to perform, in relation to any postal packet or its contents, such of the duties which the customs and excise Acts require the importer or exporter to perform as the Commissioners may require.

The Postal Services Act 2000

25. Nothing in these Regulations authorises any article to be brought into or sent out of the United Kingdom by post contrary to any provision of the Postal Services Act 2000.

UK Border Agency

M1226. References in these Regulations to the Commissioners shall include a reference to the Secretary of State by whom general customs functions are exercisable and the Director of Border Revenue .

Michael Fabricant

Angela Watkinson

Two of the Lords Commissioners of Her Majesty's Treasury

Status: There are currently no known outstanding effects for The Postal Packets (Revenue and Customs) Regulations 2011.
The Postal Packets (Revenue and Customs) Regulations 2011 (2011/3036)
Version from: 16 July 2025

Displaying information

Status of this instrument

in force Provision is in force
in force* In force only for specified purposes (see footnote)
not in force Not in force in England (may be in force in other geographies, see footnotes)
defined term Defined term
dfn Defined term (alternative style)
footnote commentary transitional and savings in force status related provisions geo extent insert/omit source count in force adj
F1 Words in reg. 2 substituted (16.7.2025) by The Customs (Miscellaneous Amendments) Regulations 2025 (S.I. 2025/745), regs. 1(1), 3(2)(a) substituted
F2 Words in reg. 2 omitted (31.12.2020) by virtue of The Customs (Consequential Amendments) (EU Exit) Regulations 2019 (S.I. 2019/140), regs. 1, 5(2); 2020 c. 1, Sch. 5 para. 1(1) omitted
F3 Word in reg. 2 omitted (31.8.2023) by virtue of The Postal Packets (Miscellaneous Amendments) Regulations 2023 (S.I. 2023/872), regs. 1(2), 3(2)(a) omitted
F4 Words in reg. 2 inserted (31.8.2023) by The Postal Packets (Miscellaneous Amendments) Regulations 2023 (S.I. 2023/872), regs. 1(2), 3(2)(b) inserted
F5 Word in reg. 2 omitted (16.7.2025) by virtue of The Customs (Miscellaneous Amendments) Regulations 2025 (S.I. 2025/745), regs. 1(1), 3(2)(b)(i) omitted
F6 Words in reg. 2 inserted (16.7.2025) by The Customs (Miscellaneous Amendments) Regulations 2025 (S.I. 2025/745), regs. 1(1), 3(2)(b)(ii) inserted
F7 Words in reg. 2 inserted (16.7.2025) by The Customs (Miscellaneous Amendments) Regulations 2025 (S.I. 2025/745), regs. 1(1), 3(2)(c) inserted
F8 Words in reg. 5 inserted (31.8.2023) by The Postal Packets (Miscellaneous Amendments) Regulations 2023 (S.I. 2023/872), regs. 1(2), 3(3) inserted
F9 Words in reg. 6 inserted (31.8.2023) by The Postal Packets (Miscellaneous Amendments) Regulations 2023 (S.I. 2023/872), regs. 1(2), 3(4) inserted
F10 Words in reg. 7 inserted (31.8.2023) by The Postal Packets (Miscellaneous Amendments) Regulations 2023 (S.I. 2023/872), regs. 1(2), 3(5) inserted
F11 Words in reg. 9 inserted (31.8.2023) by The Postal Packets (Miscellaneous Amendments) Regulations 2023 (S.I. 2023/872), regs. 1(2), 3(6) inserted
F12 Words in reg. 10(b) substituted (31.8.2023) by The Postal Packets (Miscellaneous Amendments) Regulations 2023 (S.I. 2023/872), regs. 1(2), 3(7) substituted
F13 Reg. 12(b) substituted (31.8.2023) by The Postal Packets (Miscellaneous Amendments) Regulations 2023 (S.I. 2023/872), regs. 1(2), 3(8) substituted
F14 Words in reg. 15 inserted (31.8.2023) by The Postal Packets (Miscellaneous Amendments) Regulations 2023 (S.I. 2023/872), regs. 1(2), 3(9) inserted
F15 Reg. 17 substituted (16.7.2025) by The Customs (Miscellaneous Amendments) Regulations 2025 (S.I. 2025/745), regs. 1(1), 3(3) substituted
F16 Words in reg. 18 heading substituted (16.7.2025) by The Customs (Miscellaneous Amendments) Regulations 2025 (S.I. 2025/745), regs. 1(1), 3(4)(a) substituted
F17 Words in reg. 18(1)(a) omitted (16.7.2025) by virtue of The Customs (Miscellaneous Amendments) Regulations 2025 (S.I. 2025/745), regs. 1(1), 3(4)(b) omitted
F18 Reg. 19 substituted (16.7.2025) by The Customs (Miscellaneous Amendments) Regulations 2025 (S.I. 2025/745), regs. 1(1), 3(5) substituted
F19 Words in reg. 20(1) inserted (31.8.2023) by The Postal Packets (Miscellaneous Amendments) Regulations 2023 (S.I. 2023/872), regs. 1(2), 3(11) inserted
F20 Word in reg. 20(1)(a) substituted (16.7.2025) by The Customs (Miscellaneous Amendments) Regulations 2025 (S.I. 2025/745), regs. 1(1), 3(6) substituted
F21 Word in reg. 20(1)(b) substituted (16.7.2025) by The Customs (Miscellaneous Amendments) Regulations 2025 (S.I. 2025/745), regs. 1(1), 3(6) substituted
F22 Words in reg. 21 inserted (31.8.2023) by The Postal Packets (Miscellaneous Amendments) Regulations 2023 (S.I. 2023/872), regs. 1(2), 3(12) inserted
F23 Reg. 22(1) substituted (31.8.2023) by The Postal Packets (Miscellaneous Amendments) Regulations 2023 (S.I. 2023/872), regs. 1(2), 3(13)(a) substituted
F24 Words in reg. 22(3)(a) substituted (31.8.2023) by The Postal Packets (Miscellaneous Amendments) Regulations 2023 (S.I. 2023/872), regs. 1(2), 3(13)(b) substituted
M1 1979 c. 2.
M2 The Borders, Citizenship and Immigration Act 2009 (c. 11), section 3(5), provides that, so far as is appropriate, references to an officer of Revenue and Customs in an enactment to which the Act applies are to be construed as including a reference to a general customs official; section 3(7) provides that, subject to express provision to the contrary, section 3 applies to enactments passed after the Act is passed; sections 11(4) and 11(6) provide, in terms analogous to those of sections 3(5) and 3(7), for references to an officer of Revenue and Customs to include a reference to a customs revenue official.
M3 S.I. 1986/260, amended by S.I. 1986/1019, 1992/3224, 2001/1149.
M4 S.I. 2007/2195.
M5 As amended by the Proceeds of Crime Act 2002 (c. 29), section 99(4) and by the Postal Services Act 2011, Schedule 12, Part 1, paragraphs 1, 36.
M6 As amended by the Isle of Man Act 1979 (c. 58), Schedule 1, by the Finance Act 1984 (c. 43), Schedule 4, Part II, paragraph 5, by the Police and Criminal Evidence Act 1984 (c. 60), section 114(1), by the Finance Act 1988 (c. 46), section 12(1)(a), (6), and by the Finance Act 2008 (c. 1), section 117(1), (3), (4), (5).
M7 As amended by the Finance Act 1981 (c. 16), section 10(1), Schedule 6, paragraph 5.
M8 As amended by the Isle of Man Act 1979, section 13, Schedule 1, by the Finance Act 1981, section 10(1), Schedule 6, paragraphs 7(1), (2)(a), (4), by the Customs Duty Regulations 1982 (S.I. 1982/1324), regulations 2(2) and 2(4) and by the Finance (No 2) Act 1992 (c. 48), section 1, Schedule 1, paragraphs 2(a), 2(b).
M9 Substituted by the Finance Act 1981, section 10(2), (4), Schedule 7, Part I; amended by the Police and Criminal Evidence Act 1984, section 114(1) and by the Finance Act 1988, section 12(1)(a), (6).
M10 As amended by the Criminal Justice Act 1982 (c. 48), sections 38 and 46, by the Finance Act 1987 (c. 16), sections 10, 72(7), Schedule 16, Part III and by the Customs and Excise (Single Market etc) Regulations 1992, regulation 10(1), Schedule 1, paragraph 7.
M11 As amended by the Criminal Justice Act 1982, section 46 and, in relation to Northern Ireland, by the Police (Northern Ireland) Act 1998 (c. 32), section 74(1), Schedule 4, paragraph 14.
M12 Section 6 of the Borders, Citizenship and Immigration Act 2009 (c. 11) requires the Secretary of State to designate an official in the department of the Secretary of State by whom general customs functions are exercisable as the Director of Border Revenue.
Defined Term Section/Article ID Scope of Application
CN22 2. def_747d2f921f
CN23 2. def_79bdb576da
customs officer 2. def_988fd6f65a
duty 2. def_e4cbe9700f
exporter 2. def_7d81aa25f5
foreign designated operator 2. def_327c3c3313
GB-NI postal packet 2. def_24fc16dc7d
goods in postal consignment 2. def_051166c699
importer 2. def_f09fec5041
the Act of 1979 2. def_9a82351c9f
the Commissioners 2. def_385cb43f26
the customs and excise Acts 2. def_040ca25acc
the Customs and Excise Acts 1979 2. def_8063df5529
the Export Regulations 2. def_13bde6c077

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