Summary
A commercial service provider directly discriminates on grounds of sexual orientation by treating civil partners less favourably than married opposite-sex couples. For discrimination purposes, marriage and civil partnership are not materially different circumstances.
Alternatively, restricting double-bedded accommodation to married couples indirectly discriminates against same-sex couples. A sincere religious belief about sexual relations outside marriage does not justify that disadvantage. Enforcing equal access to commercial services is a proportionate limitation on the provider’s freedom to manifest religion. Reasonable accommodation may form part of proportionality, but it cannot legitimise conduct prohibited by discrimination law.
Factual background
The appellants, Christian hotel proprietors, restricted double-bedded rooms to heterosexual married couples. They refused such a room to the respondents, a same-sex couple in a civil partnership, although the room had already been booked.
The Bristol County Court found direct discrimination under regulation 3(1) of the Equality Act (Sexual Orientation) Regulations 2007, alternatively unjustified indirect discrimination under regulation 3(3). It awarded each respondent £1,800. The Court of Appeal unanimously dismissed the proprietors’ appeal in [2012] EWCA Civ 83; [2012] 1 WLR 2514.
The Supreme Court considered whether the refusal was direct or indirect discrimination, whether any indirect discrimination was justified, and whether the Regulations had to be read differently under section 3 of the Human Rights Act 1998 to protect the proprietors’ article 9 rights.
Held
- Disposition. The appeal was dismissed unanimously. Lady Hale, Lord Kerr and Lord Toulson held that the refusal was direct discrimination. Lord Neuberger and Lord Hughes classified it as unjustified indirect discrimination. All members agreed that any indirect discrimination was unjustified and that enforcing the Regulations was compatible with article 9.
- Direct discrimination. Per Lady Hale, Lord Kerr and Lord Toulson, regulation 3(4) required civil partners and married couples to be treated as being in circumstances without a material difference. The respondents received less favourable treatment than married heterosexual couples. Their sexual orientation was the decisive differential because civil partnership provided same-sex couples with the legal counterpart of marriage. The criterion applied was therefore indissociable from sexual orientation. The proprietors’ religious motive or lack of an intention to discriminate was irrelevant: the objective criterion causing the treatment controlled.
- Minority classification. Lord Neuberger and Lord Hughes considered that the policy discriminated because the respondents were unmarried. It applied equally to unmarried opposite-sex couples, so there was no exact correspondence between the disadvantage and sexual orientation. On that analysis, regulation 3(4) established the comparator but did not convert indirect discrimination into direct discrimination.
- Indirect discrimination and justification. The policy placed homosexual people at a serious disadvantage because same-sex couples could not enter the form of marriage accepted by the proprietors. It could not reasonably be justified under regulation 3(3)(d). Parliament had established civil partnership so that same-sex couples could assume substantially equivalent legal rights and obligations and receive equal respect. Regulation 14 contained a carefully limited exemption for religious organisations, but Parliament provided no conscientious-objection exemption for individual commercial service providers.
- Convention rights. The policy manifested the proprietors’ religion under article 9, but the restriction was prescribed by law and protected the respondents’ ordinary-law right not to suffer discrimination. It bore a reasonable relationship of proportionality to that legitimate aim. Reasonable accommodation may be relevant to proportionality in some cases, but offering twin beds could not justify denying equal access to double-bedded accommodation. Section 3 of the Human Rights Act 1998 therefore required no altered reading of the Regulations.
The court’s approach to earlier authorities
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Appellate history
- United Kingdom Supreme Court: Dismissed the appeal unanimously in [2013] UKSC 73 . A majority of three classified the conduct as direct discrimination; all five Justices agreed that any indirect discrimination was unjustified and that the result was compatible with article 9.
- Court of Appeal: Unanimously dismissed the proprietors’ appeal in [2012] EWCA Civ 83 ; [2012] 1 WLR 2514 . It held that the refusal was direct discrimination and that enforcing the Regulations was a justified limitation on manifestation of religion.
- Bristol County Court: His Honour Judge Rutherford found direct discrimination, alternatively unjustified indirect discrimination. He held that the interference with the proprietors’ Convention rights was necessary and proportionate, and awarded each claimant £1,800.
Appeal route
- Appealed from[2012] EWCA Civ 83This appealappeal dismissed unanimously
- This judgment [2013] UKSC 73 United Kingdom Supreme Court
Key cases cited
14 authorities cited.
- Patmalniece v Secretary of State for Work and Pensions [2011] UKSC 11
- R (on the application of E) v The Governing Body of JFS and the Admissions Appeal Panel of JFS and others [2009] UKSC 15
- Nadine Rodriguez v Minister of Housing of the Government and another (Gibraltar) [2009] UKPC 52
- James v Eastleigh Borough Council [1990] 2 AC 751
- Black & Anor v Wilkinson [2013] EWCA Civ 820
- Eweida v United Kingdom (2013) 57 EHRR 213
- Eadie and Thomas v Riverbend Bed and Breakfast and others (No 2) 2012 BCHRT 247
- Francesco Sessa v Italy App No 28790/08, Judgment of 3 April 2012
- Bayatyan v Armenia (2011) 54 EHRR 467
- Bressol v Gouvernement de la Communauté Française Case C-73/08
- Maruko v Versorgungsanstalt der Deutschen Bühnen Case C-267/06
- Smith and Chymyshyn v Knights of Columbus and others 2005 BCHRT 544
- Schnorbus v Land Hessen Case C-79/99
- National Coalition for Gay and Lesbian Equality v Minister of Justice 1999 (1) SA 6
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Cases citing this case
11 later cases · 5 positive · 3 neutral · 3 caution
Most senior citing decisions:
- For Women Scotland Ltd v The Scottish Ministers [2025] UKSC 16 applied
- Lee v Ashers Baking Company Ltd and others [2018] UKSC 49 explained
- Walker v Innospec Limited and others [2017] UKSC 47 considered
- R v Secretary of State for Justice [2017] UKSC 40
- Page v NHS Trust Development Authority [2021] EWCA Civ 255
- Onu v Akwiwu & Anor [2014] EWCA Civ 279
- Safiullah Ahmadi v Guardian News & Media Limited [2025] EWHC 1191 (KB)
- Cornerstone (North East) Adoption And Fostering Service Ltd, R (On the Application Of) v The Office for Standards In Education, Children's Services And Skills [2020] EWHC 1679 (Admin)
- Geller v Yeshurun Hebrew Congregation [2016] ICR 1028
- Donkor v The Royal Bank of Scotland (Age Discrimination) (Rev 1) [2015] UKEAT 0162_15_1610
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