Statutory Instruments
2026 No. 263
CONSUMER PROTECTION
The Digital Markets, Competition and Consumers Act 2024 (Alternative Dispute Resolution) (Consequential Amendments) Regulations 2026
Made
9th March 2026
Coming into force
6th April 2026
The Secretary of State makes these Regulations in exercise of the powers conferred by section 336(1) and (2) of the Digital Markets, Competition and Consumers Act 2024(1).
A draft of these Regulations has been laid before, and approved by a resolution of, each House of Parliament in accordance with section 336(3) and 337(3) of that Act.
Part 1 Introductory
Citation, commencement and extent
1.—(1) These Regulations may be cited as the Digital Markets, Competition and Consumers Act 2024 (Alternative Dispute Resolution) (Consequential Amendments) Regulations 2026.
(2) These Regulations come into force on 6th April 2026.
(3) An amendment made by these Regulations has the same extent as the provision amended.
Part 2 Amendments to Acts of Parliament
Amendment to Consumer Rights Act 2015
2. In Part 4 of Schedule 5 (investigatory powers etc) to the Consumer Rights Act 2015(2), in paragraph 20A omit “Regulation 19(1) and (2) of the Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and Information) Regulations 2015.”.
Amendment to Energy Act 2023
3. In the Energy Act 2023(3), omit section 218 (alternative dispute resolution for consumer disputes).
Amendment to Digital Markets, Competition and Consumers Act 2024
4. In Part 1 of Schedule 15 to the Digital Markets, Competition and Consumers Act 2024 (consumer protection enactments), in paragraph 2 (secondary legislation) omit—
| “Regulations 19(1) and (2) of the Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and Information) Regulations 2015 ( S.I. 2015/542 ) | (1) All public designated enforcers. (2) All private designated enforcers.”. |
Part 3 Amendments to other legislation
Amendment to Package Travel and Linked Travel Arrangement Regulations 2018
5. In paragraph 7 of Schedule 5 (information to be provided in the package travel contract) to the Package Travel and Linked Travel Arrangement Regulations 2018(4), for “the Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and Information) Regulations 2015” substitute “Chapter 4 of Part 4 to the Digital Markets, Competition and Consumers Act 2024”.
Amendment to Financial Services and Markets Act 2000 (Claims Management Activity) Order 2018
6. In article 71 (procedure for dealing with relevant complaints) of the Financial Services and Markets Act 2000 (Claims Management Activity) Order 2018(5), at the end of paragraph (7), after “dispute)”—
(a)omit “.” and,
(b)insert “as it was in force on 1st April 2019.”
Kate Dearden
Parliamentary Under-Secretary of State
Department for Business and Trade
9th March 2026
2015 c. 15. Paragraph 20A and cross-heading inserted by Digital Markets, Competition and Consumers Act 2024 (c. 13), section 339(1), Schedule 18, paragraph 11(10) (with Schedule 19); S.I. 2025/272, regulation 2(1) and (9).
S.I. 2018/634. Reference to Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and Information) Regulations 2015 was inserted by S.I. 2018/1367, regulations 1(1) and 12(b).