Summary
The Financial Ombudsman Service determines the facts relevant to its compulsory jurisdiction, subject to traditional judicial review. The court determines the governing law and whether, on the facts rationally found, the jurisdictional conditions are satisfied. A reasonable legal error cannot confer jurisdiction.
Tax advice and investment advice are not mutually exclusive. Advice to enter a specified investment may be regulated investment advice even where tax avoidance is its dominant purpose.
Whether arrangements are a collective investment scheme depends on their documents and practical operation. Day-to-day control requires actual operational control by every participant, rather than activity, oversight or an unexercised power. Profits include unrealised gains and other economic benefits, including a tax advantage.
Factual background
A firm of chartered accountants sought judicial review of the Financial Ombudsman Service's decision that it had compulsory jurisdiction over a client's complaint. The firm had recommended entry into a film partnership intended to produce tax relief and commercial returns.
The firm contended that it had supplied tax advice rather than regulated investment advice, that the partnership was not a collective investment scheme because its members had day-to-day control, and that the complaint was better suited to court proceedings. It also challenged the Ombudsman's approach to determining the limits of his jurisdiction.
The central questions were how the court should review a jurisdictional decision by the Ombudsman, whether advice predominantly motivated by tax avoidance could also be investment advice, whether the partnership satisfied section 235 of the Financial Services and Markets Act 2000, and whether the Ombudsman had irrationally refused to dismiss the complaint in favour of court proceedings.
Held
The application was dismissed. The Financial Ombudsman Service was entitled to find the relevant facts, subject to traditional judicial review. The court was responsible for determining the governing law and whether that law, applied to the facts rationally found, gave the Ombudsman jurisdiction. A jurisdictional conclusion which was reasonable but legally wrong could not confer jurisdiction. The specialist body's assessment nevertheless deserved due weight.
The Ombudsman should ordinarily decide jurisdiction at the outset, but a contested jurisdictional issue must remain open where later evidence or argument may affect it. When jurisdictional and merits issues overlap, judicial intervention should normally await the final merits decision unless a clear-cut and determinative question of law can be resolved independently of disputed facts.
Tax advice and investment advice were not mutually exclusive. Article 53 of the Financial Services and Markets Act 2000 (Regulated Activities) Order 2001 contained no dominant-purpose test for advice. Advice recommending entry into an investment could therefore be regulated investment advice even where tax avoidance was its sole or dominant motivation. On the documents and facts then available, the claimant had advised the complainant to invest money in a genuine film-financing venture which offered tax advantages, repayment of borrowing and possible profits.
The partnership was a collective investment scheme within section 235 of the Financial Services and Markets Act 2000. Day-to-day control depended on the scheme's documents and its operation in practice. Mere activity, supervisory oversight, participation in selected important decisions or an unexercised power to intervene did not amount to day-to-day management. Each participant needed the requisite control. Neither the complainant nor all the participants possessed it on the facts found.
The scheme also enabled participants to receive profits or income. Those expressions included unrealised gains and other economic benefits. The intended tax advantage therefore fell within the statutory language, while the prospect of commercial returns independently supported the conclusion.
The refusal to dismiss the complaint in favour of court proceedings was not irrational. The Ombudsman could address complex evidence, obtain expert material and, where fairness required, hold an oral hearing. The size of the claim, the complainant's wealth, possible factual disputes and the existence of similar complaints did not establish that the statutory procedure was incapable of resolving the dispute fairly and reasonably.
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Appellate history
This was a first-instance judicial review of the Financial Ombudsman Service's final jurisdictional decision dated 23 January 2014. An adjudicator had initially declined jurisdiction, but the Ombudsman subsequently decided provisionally and then finally that the complaint fell within the compulsory jurisdiction. The High Court dismissed the judicial review claim.
Key cases cited
15 authorities cited.
- R (on the application of A) v London Borough of Croydon and one other action [2009] UKSC 8
- R v Hillingdon London Borough Council, Ex parte Puhlhofer (Puhlhofer, Ex parte, Puhlhofer v Hillingdon London Borough Council) [1986] AC 484
- R v Barnet London Borough Council, Ex p Nilish Shah (Abdullah v Shropshire County Council, Akbarali v Brent London Borough Council, Jitendra Shah, Ex parte, Jitendra Shah v Barnet London Borough Council, Nilish Shah, Ex parte, R v Barnet London Borough Council, Ex parte Jitendra Shah, R v Barnet London Borough Council, Ex parte Shabpar, R v Brent London Borough Council, Ex parte Akbarali, R v Inner London Education Authority, Ex parte Ablack, R v Shropshire County Council, Ex parte Abdullah, Shabpar, Ex parte, Shabpar v Barnet London Borough Council) [1983] 2 AC 309
- Asset Land Investment Plc & Anor v The Financial Conduct Authority (FCA) [2014] EWCA Civ 435
- Heather Moor & Edgecomb Ltd, R (on the application of) v Financial Ombudsman Service & Anor [2008] EWCA Civ 642
- Financial Services Authority v Fradley & Woodward [2005] EWCA Civ 1183
- Bluefin Insurance Services Ltd, R (On the Application Of) v Financial Ombudsman Service Ltd [2014] EWHC 3413 (Admin)
- London Capital Group, R (On the Application Of) v The Financial Ombudsman Service Ltd [2013] EWHC 2425 (Admin)
- The Financial Services Authority v Asset L I Inc (t/a Asset Land Investment Inc) & Ors [2013] EWHC 178 (Ch)
- Bankole, R (on the application of) v Financial Ombudsman Service [2012] EWHC 3555 (Admin)
- Brown & Ors v Innovatorone Plc & Ors [2012] EWHC 1321 (Comm)
- Sky Land Consultants Plc, Re [2010] EWHC 399 (Ch)
- Acornwood LLP and others v HMRC [2014] UKFTT 416 (TC)
- The Russell-Cooke Trust Company v Elliott (No 2) 16 July 2001 (unreported)
- R v Monopolies and Mergers Commission, Ex parte South Yorkshire Transport Ltd (South Yorkshire Transport Ltd, Ex parte) [1992] 1 WLR 394
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Cases citing this case
9 later cases · 5 positive · 2 neutral · 2 caution
Most senior citing decisions:
- Assurant General Insurance Limited, R (on the application of) v Financial Ombudsman Service Limited & Ors [2023] EWCA Civ 1049 approved
- Giles Chapman, R (on the application of) & Anor v Financial Ombudsman Service Limited [2025] EWHC 905 (Admin) followed
- iDealing.com Limited, R (on the application of) v Financial Ombudsman Service Limited [2024] EWHC 847 (Admin) considered
- Greg Moniak, R (on the application of) v Financial Ombudsman Service [2023] EWHC 333 (Admin)
- Assurant General Insurance Limited v Financial Ombudsman Service [2022] EWHC 2766 (Admin)
- Charles Street Securities Europe LLP, R (on the application of) v The Financial Ombudsman Service [2022] EWHC 2401 (KB)
- Stuart Binns & Associates v Financial Ombudsman Service [2021] EWHC 1620 (Admin)
- Tenetconnect Services Ltd, R (on the application of) v Financial Services Lts & Anor [2018] EWHC 459 (Admin)
- Kaplan & Ors v Super PCS LLP & Ors [2017] EWHC 1165 (Ch)
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