Defined term

“customer”

Defined in 25 Acts, 37 statutory instruments and 2 EU-derived instruments.

  1. The Aggregates Levy (General) Regulations 2002 SI
  2. Communications Act 2003 Act
  3. Companies Act 2006 Act
  4. The Competition Act 1998 (Vertical Agreements Block Exemption) Order 2022 SI
  5. Consumer Credit Act 1974 Act
  6. The Consumer Credit (Agreements) Regulations 1983 SI
  7. Consumer Protection Act 1987 Act
  8. Corporation Tax Act 2009 Act 8 definitions
  9. Counter-Terrorism Act 2008 Act
  10. Data (Use and Access) Act 2025 Act
  11. The Democratic People’s Republic of Korea (Sanctions) (Overseas Territories) Order 2012 SI 2 definitions
  12. The Deposit Scheme for Drinks Containers (England and Northern Ireland) Regulations 2025 SI
  13. Digital Markets, Competition and Consumers Act 2024 Act
  14. Dormant Bank and Building Society Accounts Act 2008 Act 2 definitions
  15. Economic Crime and Corporate Transparency Act 2023 Act 2 definitions
  16. Electricity Act 1989 Act 2 definitions
  17. The Electricity and Gas (Standards of Performance) (Suppliers) Regulations 2015 SI 9 definitions
  18. The Electricity Capacity Regulations 2014 SI
  19. The Electricity (Connection Standards of Performance) Regulations 2015 SI 2 definitions
  20. The Electricity (Standards of Performance) Regulations 2001 SI 2 definitions
  21. The Electricity (Standards of Performance) Regulations 2005 SI 2 definitions
  22. The Electricity (Standards of Performance) Regulations 2015 SI 2 definitions
  23. The Electricity (Unmetered Supply) Regulations 2001 SI
  24. Employment Rights Act 1996 Act
  25. The Energy Bill Relief Scheme and Energy Price Guarantee Pass-through Requirement and Miscellaneous Amendments Regulations 2022 SI
  26. The Energy Bill Relief Scheme Pass-through Requirement (England and Wales and Scotland) Regulations 2022 SI
  27. The Energy Bill Relief Scheme Regulations 2022 SI
  28. The Energy Bills Discount Scheme Pass-through Requirement Regulations 2023 SI
  29. The Energy Bills Discount Scheme Regulations 2023 SI
  30. Enterprise Act 2002 Act 2 definitions
  31. The Feed-in Tariffs Order 2012 SI
  32. Financial Services and Markets Act 2000 Act 2 definitions
  33. The Financial Services and Markets Act 2000 (Controllers) (Exemption) Order 2009 SI
  34. The Financial Services and Markets Act 2000 (Exemption) Order 2001 SI
  35. The Financial Services and Markets Act 2000 (Financial Promotion) Order 2005 SI 3 definitions
  36. The Financial Services and Markets Act 2000 (Regulated Activities) Order 2001 SI 3 definitions
  37. Financial Services and Markets Act 2023 Act
  38. The Fulfilment Businesses Regulations 2018 SI
  39. Gas Act 1986 Act 2 definitions
  40. The Gas (Standards of Performance) Regulations 2002 SI
  41. The Gas (Standards of Performance) Regulations 2005 SI 2 definitions
  42. The Green Gas Support Scheme Regulations 2021 SI
  43. Health and Safety at Work etc. Act 1974 Act
  44. Income Tax Act 2007 Act 3 definitions
  45. Income Tax (Trading and Other Income) Act 2005 Act
  46. The Landfill Tax Regulations 1996 SI
  47. The Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017 SI
  48. The Passenger Car Fuel Consumption Order 1983 SI
  49. The Power Purchase Agreement Scheme Regulations 2014 SI
  50. The Pressure Systems Safety Regulations 2000 SI
  51. Product Security and Telecommunications Infrastructure Act 2022 Act 2 definitions
  52. Railways and Transport Safety Act 2003 Act
  53. Regulation (EC) No 715/2009 of the European Parliament and of the Council of 13 July 2009 on conditions for access to the natural gas transmission networks and repealing Regulation (EC) No 1775/2005 (Text with EEA relevance) EU regulation
  54. Regulation (EU) 2019/943 of the European Parliament and of the Council of 5 June 2019 on the internal market for electricity (recast) (Text with EEA relevance) EU regulation
  55. Taxation of Chargeable Gains Act 1992 Act 3 definitions
  56. Telecommunications Act 1984 Act
  57. The Telecommunications (Services for Disabled Persons) Regulations 2000 SI
  58. The Trade (Mobile Roaming) Regulations 2023 SI
  59. The Utilities Act 2000 (Commencement No. 6 and Transitional Provisions ) Order 2001 SI
  60. Value Added Tax Act 1994 Act 3 definitions
  61. The Value Added Tax Regulations 1995 SI 2 definitions
  62. Water Industry Act 1991 Act
  63. The Water Supply and Sewerage Services (Customer Service Standards) (Amendment) Regulations 2025 SI
  64. The Water Supply and Sewerage Services (Customer Service Standards) Regulations 2008 SI 2 definitions

Definitions are taken from the instruments as published on zoomLaw, for guidance only. Check the instrument itself for its scope and any amendments.