Summary
A contractual requirement that a notice may be served by specified methods is ordinarily permissive unless clear language makes those methods exclusive. Compliance gives the sender the benefit of the contractual deeming provisions and transfers the risk of non-receipt. Service by another method may still be effective, but the sender must prove actual receipt and its date.
Delivery of a notice “personally” means delivery to the intended recipient personally, rather than delivery by an individual process server. Where an earlier notice has been validly received, a later notice cannot retrospectively invalidate it or postpone the start of a related contractual time limit.
Factual background
ENER-G Holdings Plc sought nearly £2 million for alleged breaches of warranties in a share sale agreement. The agreement required notice of a warranty claim within two years and provided that the claim would lapse unless proceedings were issued and served within 12 months after that notice.
A process server left the first notice at the respondent’s home, where the respondent read it that day. An identical notice sent by recorded delivery was contractually deemed received two days later. The claim form was subsequently served at the end of the resulting 12-month period.
Burton J determined preliminary issues against ENER-G. The appeal concerned whether leaving the first notice at the property constituted personal delivery and, alternatively, whether the agreement’s two specified methods of service were exclusive. The answer determined when the 12-month period began and whether the warranty claim had lapsed.
Held
Appeal dismissed by a majority. The Master of the Rolls and Gross LJ held that the contractual methods of serving notices were permissive rather than exclusive. Longmore LJ dissented on that issue. All three members of the court agreed that leaving the first notice at the property did not constitute delivery “personally”.
The words “delivering it personally” required delivery to the intended recipient personally. They did not refer to delivery by an individual acting for the sender. The familiar legal meaning of personal service, the importance of the recipient’s identity and the reasoning in Bottin (International) Investments Ltd v Venson Group Plc [2004] EWCA Civ 1386 supported that construction.
By a majority, the use of “may” in the service clause, contrasted with “shall” in the preceding clause, strongly indicated that the specified methods were permissive. Clear words would ordinarily be required before parties were taken to have agreed that a notice actually received in time was ineffective solely because it had arrived by another method.
The specified methods nevertheless had an important commercial function. Their use transferred the risk of non-receipt to the recipient and attracted the contractual deemed-service provisions. A sender choosing another method had to prove both receipt and its date. Construing the clause permissively therefore did not deprive the detailed service scheme of effect.
The first notice became effective when the respondent received and read it. Its valid service began the contractual 12-month period. The later recorded-delivery notice could not retrospectively invalidate or replace that earlier notice. Under rule 6.14 of the Civil Procedure Rules 1998, the claim form was served after the period had expired. The proposed warranty claims had therefore lapsed.
Longmore LJ would have held the specified methods exclusive. In his view, identifying two methods, together with the agreement’s express permission to serve proceedings by any other lawful method, indicated that notices could not be served in another way. He would consequently have allowed the appeal.
The court’s approach to earlier authorities
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Appellate history
Court of Appeal (Civil Division): By a majority, dismissed ENER-G’s appeal and upheld Burton J’s determination that the proposed warranty claims were time barred.
High Court, Queen’s Bench Division, Commercial Court: Burton J determined preliminary issues following judgment on 14 December 2011. He held that the first notice was effective when received, although it had not been personally delivered under the contractual service clause, and that the claim form was served too late.
Appeal route
- Appealed fromNot stated in the judgmentThis appealappeal dismissed by a majority
- This judgment [2012] EWCA Civ 1059 Court of Appeal (Civil Division)
Key cases cited
10 authorities cited.
- Rainy Sky S. A. and others v Kookmin Bank [2011] UKSC 50
- Bank of Credit and Commerce International v. Ali and Others [2001] UKHL 8
- Valentines Properties Limited v Huntco Corporation Limited [2001] UKPC 14
- Bottin (International) Investments Ltd v Venson Group Plc [2004] EWCA Civ 1386
- Blunden v Frogmore Investments Ltd [2002] EWCA Civ 573
- Lantic Sugar Ltd & Anor v Baffin Investments Ltd [2009] EWHC 3325 (Comm)
- Galinski v McHugh (1988) 57 P & CR 359
- Cheapside Land Development Co Ltd v Messels Service Co [1978] AC 904
- Yates Building Company v RJ Pulleyn & Sons (York) Ltd [1976] 1 EGLR 157
- Chiswell v Griffon Land and Estates Ltd [1975] 1 WLR 1181
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Cases citing this case
10 later cases · 3 positive · 3 neutral · 4 caution
Most senior citing decisions:
- Baqir Al-Chaalan & Anor v Abri Group Limited [2026] EWCA Civ 946 distinguished
- Knight v Goulandris [2018] EWCA Civ 237 applied
- Edgware Road (2015) Ltd v Tera Westend Ltd [2026] EWHC 1485 (Ch) distinguished
- Allen v London Borough of Ealing [2021] EWHC 948 (Admin)
- Triumph Controls - UK Ltd & Anor v Primus International Holding Company & Ors [2019] EWHC 565 (TCC)
- Mutual Energy Ltd v Starr Underwriting Agents Ltd & Anor [2016] EWHC 590 (TCC)
- Greenclose Ltd v National Westminster Bank Plc [2014] EWHC 1156 (Ch)
- T&L Sugars Ltd v Tate & Lyle Industries Led [2014] EWHC 1066 (Comm)
- Ageas (UK) Ltd v Kwik-Fit (GB) Ltd [2013] EWHC 3261 (QB)
- Elvanite Full Circle Ltd v AMEC Earth & Environmental (UK) Ltd [2013] EWHC 1191 (TCC)
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