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Health Service Commissioners Act 1993

1993 CHAPTER 46 cross-notesI1

An Act to consolidate the enactments relating to the Health Service Commissioners for England, for Wales and for Scotland with amendments to give effect to recommendations of the Law Commission and the Scottish Law Commission.

[5th November 1993]

F1 Be it enacted by the Queen’s most Excellent Majesty, by and with the advice and consent of the Lords Spiritual and Temporal, and Commons, in this present Parliament assembled, and by the authority of the same, as follows:—

Health Service [F2 Commissioner F2]

1[F3 The Commissioner F3] .

(1) For the purpose of conducting investigations in accordance with this Act, there shall continue to be—

(a) a Health Service Commissioner for England [F4 and F4]

F5 (b) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

F6 (c) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(2) References in this Act to [F7 the Commissioner F7] (or Health Service Commissioner) are, unless the context otherwise requires, to [F8 the Health Service Commissioner for England F8] .

(3) F9 Schedule 1 has effect with respect to the appointment and remuneration of, and other administrative matters relating to, the Health Service Commissioner ....

Health service bodies subject to investigation

2 The bodies subject to investigation. cross-notes

(1) The bodies subject to investigation by [F10 the Commissioner F10] are—

F11 (a) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(c) Special Health Authorities to which this section applies [F12 not exercising functions only or mainly in Wales F12] ,

(d) National Health Service trusts managing a hospital, or other establishment or facility, in England,

F13 (da) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

[F14 (db) NHS foundation trusts, F14]

[F15 (dc) [F16 NHS England F16] ,

[F17 (dd) integrated care boards, F17,F15]]

(e) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

F18 (f) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

F19 (g) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

F20 (2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

F21 (3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(4) References in this Act to a “ health service body ” are to any of the bodies mentioned above.

(5) The Special Health Authorities to which this section applies are those—

(a) established on or before 1st April 1974, or

(b) established after that date and designated by Order in Council as ones to which this section applies.

[F22 (6) A designation made for the purposes of subsection (5)(b) shall be made by Order in Council; and a statutory instrument containing an Order in Council made by virtue of this subsection shall be subject to annulment in pursuance of a resolution of either House of Parliament. F22]

[F23 Persons subject to investigation F23]

[F242A Health service providers subject to investigation. cross-notes

(1) Persons are subject to investigation by [F25 the Commissioner F25][F26 if they are [F27 or were at the time of the action complained of F27]

(a) persons (whether individuals or bodies) providing services under a contract entered into by them with [F28 NHS England F28] under [F29 section 84 [F30 , 100 or 117 F30] of the National Health Service Act 2006F29]

(b) persons (whether individuals or bodies) undertaking to provide in England F31 ... pharmaceutical services under F32 ... that Act; [F33 or F33]

(c) individuals performing in England [F34 primary F34] medical services or [F34 primary F34] dental services in accordance with arrangements made under [F35 section 92 or 107 F35] of that Act (except as employees of, or otherwise on behalf of, a health service body or an independent provider) F26]

[F36 or

(d)

individuals providing in England local pharmaceutical services in accordance with arrangements made under a pilot scheme established under [F37section 134 of the National Health Service Act 2006F37] (except as employees of, or otherwise on behalf of, a health service body or an independent provider). F36]

F38 (2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

F39 (3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(4) In this Act—

(a) references to a family health service provider are to any person mentioned in [F40 subsection (1) F40] ;

(b) references to family health services are to any of the services so mentioned. F24]

2B Independent providers subject to investigation.

(1) Persons are subject to investigation by [F41 the Commissioner F41] if—

(a) they are [F42 or were at the time of the action complained of F42] persons (whether individuals or bodies) providing services in England under arrangements with health service bodies or family health service providers, and

(b) they are not [F43 or were not at the time of the action complained of F43] themselves health service bodies or family health service providers.

[F44 (1A) Persons are subject to investigation by the Commissioner if—

(a) they are, or were at the time of the action complained of, providing direct payment services, and

(b) they are not, or were not at the time of the action complained of, health service bodies. F44]

F45 (2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

F45 (2A) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

F46 (3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(4) The services provided under arrangements mentioned in [F47 subsection (1)(a) F47] may be services of any kind.

(5) In this Act references to an independent provider are to any person providing services as mentioned in subsection (1) [F48 or (1A) F48] .

Matters subject to investigation

3 General remit of [F49 Commissioner F49] .

(1) On a complaint duly made to [F50 the Commissioner F50] by or on behalf of a person that he has sustained injustice or hardship in consequence of—

(a) a failure in a service provided by a health service body,

(b) a failure of such a body to provide a service which it was a function of the body to provide, or

(c) maladministration connected with any other action taken by or on behalf of such a body,

the Commissioner may, subject to the provisions of this Act, investigate the alleged failure or other action.

F51 (1YA) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

[F52 (1ZA) Any failure or maladministration mentioned in subsection (1) may arise from action of—

(a) the health service body,

(b) a person employed by that body,

(c) a person acting on behalf of that body, or

(d) a person to whom that body has delegated any functions. F52]

[F53 (1A) Where a family health service provider has undertaken to provide any family health services and a complaint is duly made to [F54 the Commissioner F54] by or on behalf of a person that he has sustained injustice or hardship in consequence of—

(a) action taken by the family health service provider in connection with the services,

(b) action taken in connection with the services by a person employed by the family health service provider in respect of the services,

(c) action taken in connection with the services by a person acting on behalf of the family health service provider in respect of the services, or

(d) action taken in connection with the services by a person to whom the family health service provider has delegated any functions in respect of the services,

the Commissioner may, subject to the provisions of this Act, investigate the alleged action.

F55 (1B) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(1C) Where an independent provider has made an arrangement with a health service body or a family health service provider to provide a service (of whatever kind) [F56 , or has undertaken to provide direct payment services, F56] and a complaint is duly made to [F57 the Commissioner F57] by or on behalf of a person that he has sustained injustice or hardship in consequence of—

(a) a failure in the service provided by the independent provider,

(b) a failure of the independent provider to provide the service, or

(c) maladministration connected with any other action taken in relation to the service,

the Commissioner may, subject to the provisions of this Act, investigate the alleged failure or other action.

(1D) Any failure or maladministration mentioned in subsection (1C) may arise from action of—

(a) the independent provider,

(b) a person employed by the provider,

(c) a person acting on behalf of the provider, or

(d) a person to whom the provider has delegated any functions. F53]

[F58 (1E) Where a complaint is duly made to [F59 the Commissioner F59] by or on behalf of a person that the person has sustained injustice or hardship in consequence of maladministration by any person or body in the exercise of any function under section 113 of the Health and Social Care (Community Health and Standards) Act 2003 (complaints about health care), the Commissioner may, subject to the provisions of this Act, investigate the alleged maladministration. F58]

(2) In determining whether to initiate, continue or discontinue an investigation under this Act, [F60 the Commissioner F60] shall act in accordance with his own discretion.

(3) Any question whether a complaint is duly made to [F61 the Commissioner F61] shall be determined by him.

(4) Nothing in this Act authorises or requires [F62 the Commissioner F62] to question the merits of a decision taken without maladministration by a health service body in the exercise of a discretion vested in that body.

[F63 (5) Nothing in this Act authorises or requires [F64 the Commissioner F64] to question the merits of a decision taken without maladministration by—

(a) a family health service provider,

(b) a person employed by a family health service provider,

(c) a person acting on behalf of a family health service provider, or

(d) a person to whom a family health service provider has delegated any functions.

(6) Nothing in this Act authorises or requires [F65 the Commissioner F65] to question the merits of a decision taken without maladministration by—

(a) an independent provider,

(b) a person employed by an independent provider,

(c) a person acting on behalf of an independent provider, or

(d) a person to whom an independent provider has delegated any functions. F63]

[F66 (7) Subsections (4) to (6) do not apply to the merits of a decision to the extent that it was taken in consequence of the exercise of clinical judgment. F66]

Matters excluded from investigation

4 Availability of other remedy.

(1) [F67 The Commissioner F67] shall not conduct an investigation in respect of action in relation to which the person aggrieved has or had—

(a) a right of appeal, reference or review to or before a tribunal constituted by or under any enactment or by virtue of Her Majesty’s prerogative, or

(b) a remedy by way of proceedings in any court of law,

unless the Commissioner is satisfied that in the particular circumstances it is not reasonable to expect that person to resort or have resorted to it.

(2) M1,M2[F67 The Commissioner F67] shall not conduct an investigation in respect of action which has been, or is, the subject of an inquiry under section 84 of the National Health Service Act 1977 or section 76 of the National Health Service (Scotland) Act 1978 (general powers to hold inquiries).

(3) M3 A Commissioner shall not conduct an investigation in respect of action[F68 by a health service body other than the Mental Welfare Commission for Scotland if it is actionF68] in relation to which the protective functions of the Mental Welfare Commission for Scotland have been, are being or may be exercised under the Mental Health (Scotland) Act 1984.

[F69 (4) Subsection (5) applies where—

(a) action by reference to which a complaint is made under section 3(1), (1A) or (1C) is action by reference to which a complaint can be made [F70 under section 113(1) or (2) of the Health and Social Care (Community Health and Standards) Act 2003 or F70] under a procedure operated by a health service body, a family health service provider or an independent provider, and

(b) subsection (1), (2) or (3) does not apply as regards the action.

(5) In such a case [F71 the Commissioner F71] shall not conduct an investigation in respect of the action unless he is satisfied that—

(a) the other procedure has been invoked and exhausted, or

(b) in the particular circumstances it is not reasonable to expect that procedure to be invoked or (as the case may be) exhausted.

(6) Section 1(2) of the M4 Hospital Complaints Procedure Act 1985 (which provides that no right of appeal etc. conferred under section 1 of that Act is to preclude an investigation under this Act) shall have effect subject to subsection (5) above. F69]

F725 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6 General health services and service committees. cross-notes

F73 (1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

F73 (2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(3) F75,M5[F74 The Commissioner F74] shall not conduct an investigation in respect of action taken by a Primary Care Trust ... in the exercise of its functions under the National Health Service (Service Committees and Tribunal) Regulations 1992, or any instrument amending or replacing those regulations.

(4) M6 A Commissioner shall not conduct an investigation in respect of action taken by a Health Board in the exercise of its functions under the National Health Service (Service Committees and Tribunal) (Scotland) Regulations 1992, or any instrument amending or replacing those regulations.

[F76 (5) [F74 The Commissioner F74] shall not conduct an investigation in respect of action taken by a Primary Care Trust F75 ... in the exercise of its functions under regulations made under section F77 ... [F78 126 or 129 of the National Health Service Act 2006F78] by virtue of section 17 of the M7 Health and Medicines Act 1988 (investigations of matters relating to services).

(6) A Commissioner shall not conduct an investigation in respect of action taken by a Health Board in the exercise of its functions under regulations made under section 19, 25(2), 26(2) or 27(2) of the M8 National Health Service (Scotland) Act 1978 by virtue of section 17 of the M9 Health and Medicines Act 1988. F76]

7 Personnel, contracts etc.

(1) F81[F79 The Commissioner F79] shall not conduct an investigation in respect of action taken in respect of appointments or removals, pay, discipline, superannuation or other personnel matters in relation to service under [F80the National Health Service Act 2006 or the National Health Service (Wales) Act 2006F80] ....

(2) [F82 The Commissioner F82] shall not conduct an investigation in respect of action taken in matters relating to contractual or other commercial transactions, except for—

(a) F84,F85 matters relating to NHS contracts (as defined by [F83section 9 of the National Health Service Act 2006F83] ...), ...

[F86 (aa) matters arising from arrangements for the provision of direct payment services, F86]

(b) matters arising from arrangements between a health service body and [F87 an independent provider for the provision of services by the provider F87][F88 and

(c) matters arising from arrangements between a family health service provider and an independent provider for the provision of services by the independent provider. F88]

(3) In determining what matters arise from arrangements mentioned in subsection (2)(b) [F89 the Commissioner F89] shall disregard any arrangements for the provision of services at an establishment maintained by a Minister of the Crown mainly for patients who are members of the armed forces of the Crown.

[F90 (3A) [F91 The Commissioner F91] shall not conduct an investigation in pursuance of a complaint if—

(a) the complaint is in respect of action taken in any matter relating to arrangements made by a health service body and a family health service provider for the provision of family health services,

(b) the action is taken by or on behalf of the body or by the provider, and

(c) the complaint is made by the provider or the body. F90]

[F92 (3B) Nothing in the preceding provisions of this section prevents [F93 the Commissioner F93] conducting an investigation in respect of action taken by a health service body in operating a procedure established to examine complaints. F92]

(4) Her Majesty may by Order in Council amend this section so as to permit the investigation by [F94 the Commissioner F94] of any of the matters mentioned in subsection (1) or (2).

(5) A statutory instrument containing an Order in Council made by virtue of subsection (4) shall be subject to annulment in pursuance of a resolution of either House of Parliament.

[F957A Certain functions of Mental Welfare Commission for Scotland.

A Commissioner shall not conduct an investigation in respect of action taken by the Mental Welfare Commission for Scotland under section 33 (orders for discharge of hospital patients)[F96 or F96] , 35I (revocation of community care orders) [F97 or 50 (orders discharging patients from guardianship) F97] of the M10 Mental Health (Scotland) Act 1984 [F96 or section 73 of the Adults with Incapacity (Scotland) Act 2000F96] . F95]

Complaints

8 Individuals and bodies entitled to complain.

(1) A complaint under this Act may be made by an individual or a body of persons, whether incorporated or not, other than a public authority.

(2) In subsection (1), “ public authority ” means—

(a) a local authority or other authority or body constituted for the purposes of the public service or of local government [F98 (including the Assembly) F98] ,

(b) an authority or body constituted for the purposes of carrying on under national ownership any industry or undertaking or part of an industry or undertaking, and

(c) any other authority or body—

(i) whose members are appointed by Her Majesty or any Minister of the Crown or government department [F99 or by the AssemblyF99] , or

(ii) whose revenues consist wholly or mainly of money provided by Parliament [F100 or out of the Scottish Consolidated Fund F100][F99 or the AssemblyF99] .

9 Requirements to be complied with.

(1) The following requirements apply in relation to a complaint made to [F101 the Commissioner F101] .

(2) A complaint must be made in writing.

(3) The complaint shall not be entertained unless it is made—

(a) by the person aggrieved, or

(b) where the person by whom a complaint might have been made has died or is for any reason unable to act for himself, by—

(i) his personal representative,

(ii) a member of his family, or

(iii) some body or individual suitable to represent him.

(4) The Commissioner shall not entertain the complaint if it is made more than a year after the day on which the person aggrieved first had notice of the matters alleged in the complaint, unless he considers it reasonable to do so.

[F102 (4A) In the case of a complaint against a person who is no longer of a description set out in [F103 section 2A(1) F103] , but was of such a description at the time of the action complained of, the Commissioner shall not entertain the complaint if it is made more than three years after the last day on which the person was a family health service provider.

(4B) In the case of a complaint against a person falling within [F104 section 2B(1) F104] in relation to whom there are no longer any such arrangements as are mentioned there, the Commissioner shall not entertain the complaint if it is made more than three years after the last day on which the person was an independent provider. F102]

F105 (5) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

F106 (6) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

10 Referral of complaint by health service body.

(1) A health service body may itself refer to [F107 the Commissioner F107] a complaint made to that body that a person has, in consequence of a failure or maladministration for which the body is responsible, sustained such injustice or hardship as is mentioned in section 3(1).

(2) A complaint may not be so referred unless it was made—

(a) in writing,

(b) by the person aggrieved or by a person authorised by section 9(3)(b) to complain to the Commissioner on his behalf, and

(c) not more than a year after the person aggrieved first had notice of the matters alleged in the complaint, or such later date as the Commissioner considers appropriate in any particular case.

F108 (2A) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(3) A health service body may not refer a complaint under this section after the period of one year beginning with the day on which the body received the complaint.

(4) Any question whether a complaint has been duly referred to [F107 the Commissioner F107] under this section shall be determined by him.

(5) A complaint referred to [F107 the Commissioner F107] under this section shall be deemed to be duly made to him.

Investigations

11 Procedure in respect of investigations. cross-notes

(1) Where [F109 the Commissioner F109] proposes to conduct an investigation pursuant to a complaint under [F110 section 3(1) F110] , he shall afford—

(a) to the health service body concerned, and

(b) to any other person who is alleged in the complaint to have taken or authorised the action complained of,

an opportunity to comment on any allegations contained in the complaint.

[F111 (1A) Where [F112 the Commissioner F112] proposes to conduct an investigation pursuant to a complaint under section 3(1A), he shall afford—

(a) to the family health service provider, and

(b) to any person by reference to whose action the complaint is made (if different from the family health service provider),

an opportunity to comment on any allegations contained in the complaint.

(1B) Where [F113 the Commissioner F113] proposes to conduct an investigation pursuant to a complaint under section 3(1C), he shall afford—

(a) to the independent provider concerned, and

(b) to any other person who is alleged in the complaint to have taken or authorised the action complained of,

an opportunity to comment on any allegations contained in the complaint. F111]

[F114 (1C) Where [F115 the Commissioner F115] proposes to conduct an investigation pursuant to a complaint under section 3(1E), he shall afford to the person or body whose maladministration is complained of an opportunity to comment on any allegations contained in the complaint. F114]

(2) An investigation shall be conducted in private.

(3) In other respects, the procedure for conducting an investigation shall be such as the Commissioner considers appropriate in the circumstances of the case, and in particular—

(a) he may obtain information from such persons and in such manner, and make such inquiries, as he thinks fit, and

(b) he may determine whether any person may be represented, by counsel or solicitor or otherwise, in the investigation.

(4) [F116 The Commissioner F116] may, if he thinks fit, pay to the person by whom the complaint was made and to any other person who attends or supplies information for the purposes of an investigation—

(a) sums in respect of expenses properly incurred by them, and

(b) allowances by way of compensation for the loss of their time.

F120 Payments [F117 made by [F118 the Commissioner F118]F119 ... F117] under this subsection shall be in accordance with such scales and subject to such conditions as may be determined by the Treasury ....

(5) The conduct of an investigation [F121 pursuant to a complaint under section 3(1) F121] shall not affect any action taken by the health service body concerned, or any power or duty of that body to take further action with respect to any matters subject to the investigation.

[F122 (5A) The conduct of an investigation pursuant to a complaint under section 3(1A) or (1C) shall not affect any action taken by the family health service provider or independent provider concerned, or any power or duty of that provider to take further action with respect to any matters subject to the investigation. F122]

(6) M11 Where the person aggrieved has been removed from the United Kingdom under any order in force under the Immigration Act 1971 he shall, if the Commissioner so directs, be permitted to re-enter and remain in the United Kingdom, subject to such conditions as the Secretary of State may direct, for the purposes of the investigation.

12 Evidence. cross-notes

(1) For the purposes of an investigation pursuant to a complaint under section 3(1) [F123 the Commissioner F123] may require any officer or member of the health service body concerned or any other person who in his opinion is able to supply information or produce documents relevant to the investigation to supply any such information or produce any such document.

[F124 (1A) For the purposes of an investigation pursuant to a complaint under section 3(1A) (1C) or (1E) [F125 the Commissioner F125] may require any person who in his opinion is able to supply information or produce documents relevant to the investigation to supply any such information or produce any such document. F124]

(2) For the purposes of an investigation [F126 the Commissioner F126] shall have the same powers as the Court in respect of—

(a) the attendance and examination of witnesses (including the administration of oaths and affirmations and the examination of witnesses abroad), and

(b) the production of documents.

(3) No obligation to maintain secrecy or other restriction on the disclosure of information obtained by or supplied to persons in Her Majesty’s service, whether imposed by any enactment or by any rule of law, shall apply to the disclosure of information for the purposes of an investigation.

(4) The Crown shall not be entitled in relation to an investigation to any such privilege in respect of the production of documents or the giving of evidence as is allowed by law in legal proceedings.

(5) No person shall be required or authorised by this Act—

(a) to supply any information or answer any question relating to proceedings of the Cabinet or of any Committee of the Cabinet, or

(b) to produce so much of any document as relates to such proceedings;

and for the purposes of this subsection a certificate issued by the Secretary of the Cabinet with the approval of the Prime Minister and certifying that any information, question, document or part of a document relates to such proceedings shall be conclusive.

(6) Subject to subsections (3) and (4), no person shall be compelled for the purposes of an investigation to give any evidence or produce any document which he could not be compelled to give or produce in civil proceedings before the Court.

13 Obstruction and contempt.

(1) [F127 The Commissioner F127] may certify an offence to the Court where—

(a) a person without lawful excuse obstructs him or any of his officers in the performance of his functions, or

(b) a person is guilty of any act or omission in relation to an investigation which, if that investigation were a proceeding in the Court, would constitute contempt of court.

(2) Where an offence is so certified the Court may inquire into the matter and after hearing—

(a) any witnesses who may be produced against or on behalf of the person charged with the offence, and

(b) any statement that may be offered in defence,

the Court may deal with the person charged with the offence in any manner in which it could deal with him if he had committed the like offence in relation to the Court.

(3) Nothing in this section shall be construed as applying to the taking of any such action as is mentioned in section 11(5).

Reports

14[F128 Reports by the Commissioner F128] . cross-notesE1

(1) [F129 In any case where [F130 the Commissioner F130]F131 ... conducts an investigation pursuant to a complaint under section 3(1) he shall send a report of the results of the investigation F129]

(a) to the person who made the complaint,

(b) F132 to any member of the House of Commons ... who to the Commissioner’s knowledge assisted in the making of the complaint (or if he is no longer a member to such other member as the Commissioner thinks appropriate),

(c) to the health service body who at the time the report is made provides the service, or has the function, in relation to which the complaint was made, [F133 and F133]

(d) F134 to any person who is alleged in the complaint to have taken or authorised the action complained of, ...

F134 (e) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(2) F136 In any case where [F135 the Commissioner F135] ... decides not to conduct an investigation [F137 pursuant to a complaint under section 3(1) F137] he shall send a statement of his reasons—

(a) to the person who made the complaint, [F138 and F138]

(b) F139,F140 to any such member of the House of Commons ... as is mentioned in subsection (1)(b), . . .

F141 (c) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

[F142 (2A) In any case where [F143 the Commissioner F143]F144 ... conducts an investigation pursuant to a complaint under section 3(1A) he shall send a report of the results of the investigation—

(a) to the person who made the complaint,

(b) to any member of the House of Commons F145 ... who to the Commissioner’s knowledge assisted in the making of the complaint (or if he is no longer a member to such other member as the Commissioner thinks appropriate),

(c) to any person by reference to whose action the complaint is made,

(d) to the family health service provider (if he does not fall within paragraph (c)), [F146 and F146]

(e) to any health service body with whom the family health service provider is subject to an undertaking to provide family health services, F147 ...

F147 (f) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(2B) In any case where [F148 the Commissioner F148]F149 ... decides not to conduct an investigation pursuant to a complaint under section 3(1A) he shall send a statement of his reasons—

(a) to the person who made the complaint, and

(b) to any such member of the House of Commons F150 ... as is mentioned in subsection (2A)(b).

(2C) In any case where [F151 the Commissioner F151]F152 ... conducts an investigation pursuant to a complaint under section 3(1C) he shall send a report of the results of the investigation—

(a) to the person who made the complaint,

(b) to any member of the House of Commons F153 ... who to the Commissioner’s knowledge assisted in the making of the complaint (or if he is no longer a member to such other member as the Commissioner thinks appropriate),

(c) to any person who is alleged in the complaint to have taken or authorised the action complained of,

(d) to the independent provider, [F154 and F154]

(e) to the health service body or family health service provider with whom the independent provider[F155 (in a case within section 2B(1)) F155] made the arrangement to provide the service concerned, F156 ...

F156 (f) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(2D) In any case where [F157 the Commissioner F157]F158 ... decides not to conduct an investigation pursuant to a complaint under section 3(1C) he shall send a statement of his reasons—

(a) to the person who made the complaint, and

(b) to any such member of the House of Commons F159 ...as is mentioned in subsection (2C)(b). F142]

[F160 (2E) In any case where [F161 the Commissioner F161] conducts an investigation pursuant to a complaint under section 3(1E) he shall send a report of the results of the investigation—

(a) to the person who made the complaint;

(b) to any member of the House of Commons who to the Commissioner’s knowledge assisted in the making of the complaint (or if he is no longer a member to such other member as the Commissioner thinks appropriate);

(c) to the person or body whose maladministration is complained of;

(d) to any person or body whose action was complained of in the complaint made to the person or body whose maladministration is complained of;

F162 (e) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(2F) In any case where [F163 the Commissioner F163] decides not to conduct an investigation pursuant to a complaint under section 3(1E) he shall send a statement of his reasons—

(a) to the person who made the complaint; or

(b) to any such member of the House of Commons as is mentioned in subsection (2E)(b). F160]

[F164 (2HA) Where the Commissioner has not concluded an investigation before the end of the 12 month period beginning with the date the complaint was received, the Commissioner must send a statement explaining the reason for the delay to the person who made the complaint. F164]

[F165 (2I) Where the Commissioner is required by this section to send a report or statement of reasons to certain persons, the Commissioner may send the report or statement to such other persons as the Commissioner thinks appropriate. F165]

(3) F167 If after conducting an investigation it appears to [F166 the Commissioner F166] ... that—

(a) the person aggrieved has sustained such injustice or hardship as is mentioned in section 3(1) [F168 , (1A) or (1C) F168] , and

(b) the injustice or hardship has not been and will not be remedied,

he may if he thinks fit [F169 lay before each House of Parliament a special report on the case. F169]

[F170 (4) [F171 The Commissioner F171]F172 ...—

(a) shall F173 ...annually lay before each House of Parliament a general report on the performance of his functions under this Act, and

(b) may F174 ... from time to time lay before each House of Parliament such other reports with respect to those functions as he thinks fit. F170]

[F175 (4A) The general report laid under subsection (4)(a) must include information about—

(a) how long investigations that were concluded in the year to which the report relates took to be concluded,

(b) how many of those investigations took more than 12 months to be concluded, and

(c) the action being taken with a view to all investigations being concluded within 12 months. F175]

(5) F177 For the purposes of the law of defamation, the publication of any matter by [F176 the Commissioner F176] ... in sending or making a report or statement in pursuance of this section shall be absolutely privileged.

F17814A Reports by Welsh Commissioner.

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

F17814B Action in response to reports by Welsh Commissioner.

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

F17814C Reports: supplementary.

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Information and consultation

15 Confidentiality of information. cross-notes

(1) Information obtained by [F179 the Commissioner F179] or his officers in the course of or for the purposes of an investigation shall not be disclosed except—

(a) for the purposes of the investigation and any report to be made in respect of it,

[F180 (aa) for the purposes of [F181 a matter F181] which is being investigated by the Parliamentary Commissioner or a Local Commissioner (or both), F180]

(b) for the purposes of any proceedings for—

(i) an offence under the Official Secrets Acts 1911 to 1989[F182 or sections 1 to 4 or 18 of the National Security Act 2023F182] alleged to have been committed in respect of information obtained by virtue of this Act by [F179 the Commissioner F179] or any of his officers, or

(ii) an offence of perjury alleged to have been committed in the course of the investigation,

(c) F183 for the purposes of an inquiry with a view to the taking of such proceedings as are mentioned in paragraph (b), . . .

(d) for the purposes of any proceedings under section 13 (offences of obstruction and contempt)[F184 or

(e) [F185 where the information is to the effect that any person is likely to constitute a threat to the health or safety of patientsF185] as permitted by subsection (1B). F184]

[[F186,F187 (1A) Subsection (1B) applies where, in the course of an investigation, [F188 the Commissioner F188] or any of his officers obtains information which—

(a) does not fall to be disclosed for the purposes of the investigation or any report to be made in respect of it, and

(b) is to the effect that a person is likely to constitute a threat to the health or safety of patients. F187]

(1B) In [F189 a case within subsection (1)(e) F189] the Commissioner may disclose the information to any persons to whom he thinks it should be disclosed in the interests of the health and safety of patients[F190 ; and a person to whom disclosure may be made may, for instance, be a body which regulates the profession to which the person mentioned in subsection (1A)(b) belongs or his employer or any person with whom he has made arrangements to provide services. F190]

(1C) If [F191 the Commissioner F191] discloses information as permitted by subsection (1B) he shall—

[F192 (a) where he knows the identity of the person mentioned in subsection (1)(e), inform that person that he has disclosed the information and of the identity of any person to whom he has disclosed it, and

(b) inform the person from whom the information was obtained that he has disclosed it. F192,F186]]

(2) Neither [F193 the Commissioner F193] nor his officers[F194 nor his advisers F194] shall be called on to give evidence in any proceedings, other than proceedings mentioned in subsection (1), of matters coming to his or their knowledge in the course of an investigation under this Act.

[F195 (3) The reference in subsection (2) to [F196 the Commissioner's F196] advisers is a reference to persons from whom the Commissioner obtains advice under paragraph 13 of Schedule 1 F197 .... F195]

[F198 (4) Information obtained from the Information Commissioner by virtue of section 76 of the Freedom of Information Act 2000 shall be treated for the purposes of subsection (1) as obtained for the purposes of an investigation and, in relation to such information, the reference in paragraph (a) of that subsection to the investigation shall have effect as a reference to any investigation. F198]

16 Information prejudicial to the safety of the State.

(1) A Minister of the Crown may give notice in writing to [F199 the Commissioner F199] with respect to any document or information specified in the notice that in the Minister’s opinion the disclosure of the document or information would be prejudicial to the safety of the State or otherwise contrary to the public interest.

(2) Where such a notice is given to [F199 the Commissioner F199] , nothing in this Act shall be construed as authorising or requiring him or any of his officers to communicate to any person or for any purpose any document or information specified in the notice.

(3) References above to a document or information include references to a class of document or a class of information.

17 Use of information by Commissioner in other capacity. cross-notes

(1) F201 This section applies where [F200 the Commissioner F200] also holds ... the office of Parliamentary Commissioner (an “additional office”).

(2) Where—

(a) a person initiates a complaint to the Commissioner as the holder of the additional office, and

(b) the complaint relates partly to a matter with respect to which that person has previously initiated, or subsequently initiates, a complaint to the Commissioner in his capacity as such,

information obtained by the Commissioner or his officers in the course of or for the purposes of the investigation of that other complaint may be disclosed for the purposes of carrying out his functions in relation to the complaint initiated to him as the holder of the additional office.

F202 (3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

18 Consultation during investigations. cross-notes

(1) Where [F203 the Commissioner F203] , at any stage in the course of conducting an investigation, forms the opinion that the complaint relates partly [F204 or wholly F204] to a matter which could be the subject of an investigation—

F205 (a) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(b) M12 by the Parliamentary Commissioner under the Parliamentary Commissioner Act 1967,

[F206 (ba) by the Public Services Ombudsman for Wales under the Public Services Ombudsman (Wales) Act 2005[F207 or the Public Services Ombudsman (Wales) Act 2019F207] , F206]

(c) M13 by a Local Commissioner under Part III [F208 or 3A F208] of the Local Government Act 1974, [F209 or F209]

(d) F211[F210 by the Scottish Public Services Ombudsman under the Scottish Public Services Ombudsman Act 2002F210] , ...

F211 (e) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

he shall consult about the complaint with the appropriate Commissioner [F212 or F213 ... Ombudsman F212] and, if he considers it necessary, he shall inform the person initiating the complaint of the steps necessary to initiate a complaint to that Commissioner [F212 or F213 ... Ombudsman F212] .

(2) F216 Where [F214 the Commissioner F214] consults with another Commissioner [F215 , the Scottish Public Services Ombudsman F215] or ... [F217 the Public Services Ombudsman for Wales F217] in accordance with this section, the consultations may extend to any matter relating to the complaint, including—

(a) the conduct of any investigation into the complaint, and

(b) the form, content and publication of any report of the results of such an investigation.

(3) F218 Nothing in section 15 (confidentiality of information) applies in relation to the disclosure of information ... in the course of consultations held in accordance with this section.

(1) If at any stage in the course of conducting an investigation under this Act the Commissioner forms the opinion that the complaint relates partly to a matter within the jurisdiction of—

(a) the Parliamentary Commissioner,

(b) a Local Commissioner, or

(c) both,

he may, subject to subsection (2), conduct an investigation under this Act jointly with that Commissioner or those Commissioners.

(2) The Commissioner must obtain the consent of the person aggrieved or any person acting on his behalf in accordance with section 9(3) before agreeing to a joint investigation referred to in subsection (1).

(3) If the Commissioner forms the opinion that [F220 matters which are the subject of an investigation F220] by—

(a) the Parliamentary Commissioner,

(b) a Local Commissioner, or

(c) both,

[F221 include F221] a matter within his jurisdiction, he may conduct an investigation [F222 of that matter F222] under this Act jointly with that Commissioner or those Commissioners.

(4) If the Commissioner conducts an investigation F223 ... jointly with another person, the requirements of section 14 (reports) (so far as relating to a case where the Commissioner conducts an investigation under this Act) may be satisfied by a report made jointly with that person.

(5) Apart from identifying any body or provider investigated, a report prepared by virtue of subsection (4) by the Commissioner and a Local Commissioner shall not—

(a) mention the name of any person, or

(b) contain any particulars which, in the opinion of the Commissioner and the Local Commissioner, are likely to identify any person and can be omitted without impairing the effectiveness of the report,

unless, after taking into account the public interest as well as [F224 the interests of the complainant (if any) and of other persons F224] , the Commissioner and the Local Commissioner consider it necessary to mention the name of that person or to include in the report any such particulars.

(6) Nothing in subsection (5) of this section prevents a report—

(a) mentioning the name of, or

(b) containing particulars likely to identify,

the Mayor of London or any member of the London Assembly.

[F22518A Disclosure of information to Information Commissioner.

(1) [F226 The Health Service Commissioner F226] may disclose to the Information Commissioner any information obtained by, or furnished to, the Health Service Commissioner under or for the purposes of this Act if the information appears to the Health Service Commissioner to relate to—

(a) a matter in respect of which the Information Commissioner could exercise any power conferred by—

[F227 (i) sections 142 to 154, 160 to 164 or 174 to 176 of, or Schedule 15 to, the Data Protection Act 2018 (certain provisions relating to enforcement), F227]

(ii) section 48 of the Freedom of Information Act 2000 (practice recommendations), or

(iii) Part IV of that Act (enforcement), or

[F228 (b) the commission of an offence under—

(i) a provision of the Data Protection Act 2018 other than paragraph 15 of Schedule 15 (obstruction of execution of warrant etc ), or

(ii) section 77 of the Freedom of Information Act 2000 (offence of altering etc records with intent to prevent disclosure). F228]

(3) Nothing in section 15 (confidentiality of information) applies in relation to the disclosure of information in accordance with this section. F225]

Supplementary

19 Interpretation.

In this Act—

20 Consequential amendments and repeals.

(1) Schedule 2 to this Act (which contains amendments consequential on this Act) has effect.

(2) The enactments set out in Schedule 3 are repealed to the extent specified.

21 Transitional provisions.

(1) The repeal and re-enactment of provisions in this Act does not affect the continuity of the law.

(2) Anything done, or having effect as if done, under a provision reproduced in this Act has effect as if done under the corresponding provision of this Act.

(3) Any reference (express or implied) in this Act or any other enactment, or in any instrument or document, to a provision of this Act shall (so far as the context permits) be construed as (according to the context) being or including in relation to times, circumstances or purposes before the commencement of this Act a reference to the corresponding provision repealed in this Act.

(4) Any reference (express or implied) in this Act or any other enactment, or in any instrument or document, to a provision repealed in this Act shall (so far as the context permits) be construed as (according to the context) being or including in relation to times, circumstances or purposes after the commencement of this Act a reference to the corresponding provision of this Act.

(5) Subsection (4) is subject to Schedule 2.

22 Short title, extent and commencement.

(1) This Act may be cited as the Health Service Commissioners Act 1993.

(2) The following provisions of this Act extend to Northern Ireland—

(a) sections 11, 12, 13, 14(5), 15, 16 and this section;

(b) section 19 so far as it relates to provisions mentioned in this subsection;

(c) Schedule 2 so far as it amends any enactment which extends to Northern Ireland; and

(d) Schedule 3 so far as it repeals any enactment which extends to Northern Ireland.

(3) The Secretary of State may by order provide that this Act shall apply to the Isles of Scilly with such modifications, if any, as are specified in the order.

Any such order shall be made by statutory instrument which shall be subject to annulment in pursuance of a resolution of either House of Parliament.

(4) This Act shall come into force at the end of the period of three months beginning with the day on which it is passed.

SCHEDULES

Section 1(3).

SCHEDULE 1 The [F245 English F246 ... F245][F247 Commissioner F247]

[F248 Introductory F248]

F249 A1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Appointment of [F250 Commissioner F250]

[F251 1 Her Majesty may by Letters Patent appoint a person to be the Commissioner.

1A Subject to paragraphs 1C and 1D a person appointed to be the Commissioner shall hold office until the end of the period for which he is appointed.

1B That period must be not more than seven years.

1C A person appointed to be the Commissioner may be relieved of office by Her Majesty at his own request.

1D A person appointed to be the Commissioner may be removed from office by Her Majesty, on the ground of misbehaviour, in consequence of Addresses from both Houses of Parliament.

1E A person appointed to be the Commissioner is not eligible for re-appointment. F251]

Appointment of acting [F252 Commissioner F252]

2 C15 (1) [F253 Where [F254 the office F254,F253]] of Commissioner becomes vacant, Her Majesty may, pending the appointment of the new Commissioner, appoint a person under this paragraph to act as [F255 the F255] Commissioner at any time during the period of twelve months beginning with the date on which the vacancy arose.

[F256 (1A) A person appointed to act as the Commissioner (“an acting Commissioner”) may have held office as the Commissioner.

(1B) A person appointed as an acting Commissioner is eligible for appointment as the Commissioner unless he has already held office as the Commissioner. F256]

(2) A person appointed [F257 as acting Commissioner, F257] shall hold office during Her Majesty’s pleasure and, subject to that, shall hold office—

(a) until the appointment of the new Commissioner or the expiry of the period of twelve months beginning with the date on which the vacancy arose, whichever occurs first, and

(b) in other respects, in accordance with the terms and conditions of his appointment which shall be such as the Secretary of State may, with the approval of the Treasury, determine.

[F258 (3) A person appointed as an acting Commissioner shall, while he holds office, be treated for all purposes, except for the purposes of paragraphs 1, 4 to 10 and this paragraph, as the Commissioner. F258]

Ineligibility of certain persons for appointment

3 (1) A person who is a member of a relevant health service body shall not be appointed [F259 the Commissioner F259] or acting Commissioner; and a person so appointed shall not, during his appointment, become a member of such a body.

(2) For this purpose a “ relevant health service body ” means—

(a) F260,F262 ... a body mentioned in [F261 section 2(1) F261] ...

F263 (b) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

[F264 3A (1) A person who is a relevant family health service provider shall not be appointed [F265 the Commissioner F265] or acting Commissioner; and a person so appointed shall not, during his appointment, become a relevant family health service provider.

(2) For this purpose a “ relevant family health service provider ” means—

(a) F266 ... a person mentioned in [F267 section 2A(1) F267]F268 ...

F269 (b) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F264]

Salaries

4 [F270 (a) F270] There shall be paid to the holder of the office of [F271 the Commissioner F271] the same salary as if he were employed in the civil service of the State in such appointment as the House of Commons may by resolution from time to time determine; and any such resolution may take effect from the date on which it is passed or from such other date as may be specified in it.

F272 (b) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

5 The salary payable to a holder of the office of [F273 the Commissioner F273] shall be abated by the amount of any pension payable to him in respect of any public office in the United Kingdom or elsewhere to which he has previously been appointed or elected.

6 C16 (1) Where a person holds—

(a) the office of Parliamentary Commissioner, and

(b) [F274 the office F274] of Health Service Commissioner,

he shall, so long as he does so, be entitled only to the salary pertaining to the office of Parliamentary Commissioner.

F275 (2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Pensions and other benefits

7 M16Schedule 1 to the Parliamentary Commissioner Act 1967 (which relates to pensions and other benefits) has effect with respect to persons who hold or have held office as [F276 the Commissioner F276] as it has effect with respect to persons who hold or have held office as the Parliamentary Commissioner.

8 In computing the salary of a former holder of the office of Commissioner for the purposes of Schedule 1 to the 1967 Act, there shall be disregarded—

(a) any abatement of that salary under paragraph 5,

(b) any temporary abatement of that salary in the national interest, and

(c) any voluntary surrender of that salary in whole or in part.

9 C17 (1) In this paragraph, “ relevant office ” means the office of Parliamentary Commissioner or [F277 the office F277] of Health Service Commissioner.

(2) The Treasury may by regulations provide that Schedule 1 to the Parliamentary Commissioner Act 1967 shall have effect, in relation to persons who have held more than one relevant office, with such modifications as it considers necessary in consequence of those persons having held more than one such office; and different regulations may be made in pursuance of paragraph 4 of Schedule 1 to the 1967 Act in relation to different relevant offices.

(3) A person shall not be entitled to make simultaneously different elections in pursuance of paragraph 1 or 2 of Schedule 1 to the 1967 Act in respect of different relevant offices.

(4) Where a person has made or is treated as having made an election in pursuance of paragraph 1 or 2 of Schedule 1 to the 1967 Act in respect of any relevant office, he shall be deemed to have made the same election in respect of all such other offices to which he is, or is subsequently, appointed.

(5) No account shall be taken for the purposes of Schedule 1 to the 1967 Act of a period of service in a relevant office if salary in respect of the office was not paid for that period.

(6) Regulations under this paragraph may make such incidental or supplementary provision as the Treasury considers necessary.

(7) Regulations under this paragraph shall be made by statutory instrument which shall be subject to annulment in pursuance of a resolution of either House of Parliament.

10 M17,M18 In any case where a person makes an election under paragraph 2(1)(a) of Schedule 1 to the Parliamentary Commissioner Act 1967(as substituted by Part II of Schedule 4 to the Judicial Pensions and Retirement Act 1993) so that Schedule 1 to the 1967 Act continues to have effect in relation to him as it did before the coming into force of Part II of Schedule 4 to the 1993 Act, this Schedule shall have effect—

(a) as if in paragraph 7 the words “hold or” (in both places) and in paragraph 9(3) and (4) the words “or 2” (in both places) were omitted, and

(b) as if for the reference in paragraph 9(2) to paragraph 4 of Schedule 1 to the 1967 Act there were substituted a reference to paragraph 8 of that Schedule.

Staff and advisers

11 (1) [F278 The Commissioner F278] may appoint such officers as he may determine with the approval of the Treasury as to numbers and conditions of service.

[F279 (1A) The Health Service Commissioner for England may appoint and pay a mediator or other appropriate person to assist him in the conduct of an investigation under this Act. F279]

F280 (2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

12 F282 Any functions of [F281 the Commissioner F281] under this Act may be performed by any officer of the Commissioner authorised by him for that purpose, or by any officer so authorised of ... [F283 the Parliamentary Commissioner or the Public Services Ombudsman for Wales F283] .

[F284 12A. For the purposes of conducting a joint investigation referred to in section 18ZA, any function of the Commissioner under this Act may be performed by [F285

(a) F285] any officer or member of staff of the Parliamentary Commissioner or

[F286 (b) any person discharging or assisting in the discharge of a function of a Local Commissioner,

who is F286] authorised for the purpose by the Commissioner. F284]

13 (1) To assist him in any investigation [F287 the Commissioner F287] may obtain advice from any person who, in his opinion, is qualified to give it.

(2) [F288 The Commissioner F288] may pay to any such person from whom he obtains advice under this paragraph such fees or allowances as he may determine with the approval of the Treasury.

Financial provisions

14 F290 The expenses of [F289 the Commissioner F289] ... under this Act—

(a) shall be paid out of money provided by Parliament, and

(b) shall not exceed such amount as the Treasury may sanction.

15 Any salary, pension or other benefit payable by virtue of paragraph 2 and paragraphs 4 to 9 shall be charged on and issued out of the Consolidated Fund.

Section 1(3).

F291 SCHEDULE 1A The Welsh Commissioner

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Section 20.

SCHEDULE 2 Consequential amendments

The Parliamentary Commissioner Act 1967 (c.13)

1 In section 11A of the Parliamentary Commissioner Act 1967 (consultations between Parliamentary Commissioner and Health Service Commissioners) in subsection (1)(b) for the words “Part V of the National Health Service Act 1977” to the end there shall be substituted the Health Service Commissioners Act 1993. ”

2 In paragraph 8 of Schedule 3 to that Act (action taken by certain health service bodies not subject to investigation by the Parliamentary Commissioner) after the words “Scottish Health Service” there shall be inserted “ by the Dental Practice Board or the Scottish Dental Practice Board ” .

The Local Government Act 1974 (c.7)

3 In section 29(5)(b) of the Local Government Act 1974 (restriction on disclosure of information by Health Service Commissioners in relation to investigations by Local Commissioners) for the words “paragraph 16 of Schedule 13 to the National Health Service Act 1977” there shall be substituted section 15 of the Health Service Commissioners Act 1993 .

4 (1) Section 33 of that Act (consultation between Local Commissioners, Parliamentary Commissioner and Health Service Commissioners) shall be amended as follows.

(2) In subsection (1) for the words “sections 109” to the end of paragraph (b) and for the words “Part V of the Act of 1977” there shall be substituted “ the Act of 1993, ” .

(3) In subsection (3)—

(a) for the words from the beginning to “Commissioner conducting the investigation” there shall be substituted—

(3) If, at any stage in the course of conducting an investigation under the Act of 1967, the Parliamentary Commissioner ; and

(b) the words “under the Act of 1967 or Part V of the Act of 1977, as the case may be,” shall be omitted.

(4) In subsection (4) the words “or Part V of the Act of 1977” shall be omitted.

(5) In subsection (5) for the words “paragraph 16 of Schedule 13 to the National Health Service Act 1977” there shall be substituted “ section 15 of the Act of 1993 ” .

(6) In subsection (6) for the words “the Act of 1977” onwards there shall be substituted “ the “ Act of 1993 ” means the Health Service Commissioners Act 1993. ”

The Local Government (Scotland) Act 1975 (c.30)

F320 5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

F321 6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

The Hospital Complaints Procedure Act 1985 (c.42)

7 In section 1(2) of the Hospital Complaints Procedure Act 1985 for the words “under Part V” to “Commissioners)” there shall be substituted “ under the Health Service Commissioners Act 1993 .

The Parliamentary and Health Service Commissioners Act 1987 (c.39)

8 In section 2(1) of the Parliamentary and Health Service Commissioners Act 1987 (removal of a Commissioner on medical grounds) for the words from the beginning to “for Scotland)” there shall be substituted “ Section 1 of the 1967 Act (which deals with the appointment and tenure of office by the Parliamentary Commissioner) ” .

Section 20.

SCHEDULE 3 Repeals

Chapter Short title Extent of repeal
1974 c. 7. The Local Government Act 1974. In section 33(3), the words “under the Act of 1967 or Part V of the Act of 1977 as the case may be”.
In section 33(4), the words “or Part V of the Act of 1977”.
1975 c. 30. The Local Government (Scotland) Act 1975. In section 31(3), the words “under the Act of 1967 or Part VI of the Act of 1978 as the case may be”.
In section 31(4), the words “or Part VI of the Act of 1978”.
1977 c. 49. The National Health Service Act 1977. Sections 106 to 120.
Section 130(3)(c).
Schedule 13.
In Schedule 14, paragraph 17.
In Schedule 15, paragraphs 60 and 61.
1978 c. 29. The National Health Service (Scotland) Act 1978. Sections 90 to 97.
Schedule 14.
In Schedule 15, paragraph 12.
1980 c. 53. The Health Services Act 1980. In Schedule 1, paragraphs 72 to 74.
In Schedule 2, paragraphs 7, 8 and 9 and sub-paragraphs (a) to (f) of paragraph 11.
1984 c. 36. The Mental Health (Scotland) Act 1984. In Schedule 3, paragraph 42.
1987 c. 39. The Parliamentary and Health Service Commissioners Act 1987. Section 2(2).
Section 4(3) to (5).
Section 5.
Section 6(2) and (3).
Section 7.
Section 8.
1988 c. 49. The Health and Medicines Act 1988. Section 12(4) and (5).
1989 c. 6. The Official Secrets Act 1989. In Schedule 1, paragraph 1(h).
1990 c. 19. The National Health Service and Community Care Act 1990. In Schedule 9, paragraphs 18(10) and (11) and 19(18).
1993 c. 8. The Judicial Pensions and Retirement Act 1993. Part III of Schedule 4.

TABLE OF DERIVATIONS

Notes:

1 This Table shows the derivation of the provisions of the Bill.

2 The following abbreviations are used in this Table:

1967 = The Parliamentary Commissioner Act 1967 (c.13)
1977 = The National Health Service Act 1977 (c.49)
1978 = The National Health Service (Scotland) Act 1978 (c.29)
1980 = The Health Services Act 1980 (c.53)
1987 = The Parliamentary and Health Service Commissioners Act 1987 (c.39)
1990 = The National Health Service and Community Care Act 1990 (c.19)

3 The abbreviation “Law Comm R” followed by a number refers to the recommendation set out in the paragraph of that number in the Appendix to the Report of the Law Commission and the Scottish Law Commission (Cm. 2255).

4 Certain functions of the Minister for the Civil Service were transferred to the Treasury by the Transfer of Functions (Minister for the Civil Service and Treasury) Order 1981 (S.I. 1981/1670 Articles 2(1),(2) and 3(5)). References to the Minister for the Civil Service in the National Health Service Act 1977 and the National Health Service (Scotland) Act 1978 are therefore reproduced in the Bill as references to the Treasury.

Provision Derivation
1(1) 1977 s.106(1); 1978 s.90(1)
(2),(3) drafting
2(1),(2) 1977 s.109, s.110; 1980 Sch.1 paras.72,73, Sch.2 para.7; Health and Medicines Act 1988 (c.49) s.12(4); 1990 s.2(1), Sch.9 para.18(10),(11); Family Practitioner Committees (Consequential Modifications) Order 1985 (S.I. 1985/39) art.7(20)
(3) 1978 s.93(1); Health and Medicines Act 1988 (c.49) s.12(5); 1990 Sch.9 para.19(18)
(4) drafting
(5) 1977 s.109(c),(d)
(6) 1977 s.126(1)
3(1) 1977 s.115; 1978 s.93(2)
(2) 1977 s.113(1); 1978 s.93(6)
(3) 1977 s.113(2); 1978 s.93(6)
(4) 1977 s.120(2); 1978 s.97(2)
4(1) 1977 s.116(1); 1978 s.93(3)
(2) 1977 Sch.13 para.19(5); 1978 s.93(4), Sch.14 para.6
(3) 1978 s.93(4), Sch.14 para 7; Mental Health (Scotland) Act 1984 (c.36) Sch.3 para.42; Law Comm R2
5(1) 1977 Sch.13 para.19(1); 1978 s.93(4), Sch.14 para.2
(2) 1977 s.128(1); 1978 s.108(1); Mental Health Act 1983 (c.20) Sch.4 para.47(d); Mental Health (Scotland) Act 1984 (c.36) Sch.3 para.41
6(1) 1977 s.116(2)(b)
(2) 1978 s.93(4), Sch.14 para.1
(3) 1977 Sch.13 para.19(2); 1990 s.2(1)
(4) 1978 s.93(4), Sch.14 para.3
7(1)—(3) 1977 Sch.13 para.19(3),(4); 1978 s.93(4), Sch.14 paras.4,5
(4) 1977 s.116(3); 1978 s.93(5)
(5) 1977 s.126(1); 1978 s.105(2)
8 1977 s.111(1); 1978 s.94(1)
9 1977 s.111(2), s.112, s.114(1); 1978 s.94(2)—(4)
10 1977 s.113(2), s.117; 1978 s.93(6), s.94(5); 1987 s.7, s.8
11 1967 s.7; 1977 Sch.13 paras.1-6; 1978 s.95
12 1967 s.8; Civil Evidence Act 1968 (c.64) s.17(1)(b); 1977 Sch.13 paras.7-11; 1978 s.95
13 1967 s.9; 1977 Sch.13 paras.12-14; 1978 s.95
14(1) 1977 s.119(1); 1978 s.96(1); 1987 s.5(1)
(2) 1977 s.119(2); 1978 s.96(3); 1987 s.5(2),(3)
(3) 1977 s.119(3); 1978 s.96(4); 1980 Sch.2 paras.9,11
(4) 1977 s.119(4)(b); 1978 s.96(5); 1980 Sch.2 paras.9,11
(5) 1977 s.119(5); 1978 s.96(7)
15 1967 s.11(2); 1977 Sch.13 para.16; 1978 s.95; Official Secrets Act 1989 (c.6) Sch.1 para.1
16 1967 s.11(3); 1977 Sch.13 para.17,18; 1978 s.95
17 1977 Sch.13 para.16A; 1978 s. 95A(3); 1987 s.4(4),(5)
18 Local Government (Scotland) Act 1975 (c.30) s.31(3)–(4); 1977 s.118(1)–(3); 1978 s.95A(1),(2); 1987 s.4(3),(5); Law Comm R4
19 1977 s.120(1), s.128(1); 1978 s.97(1), s.108(1)
20
21
22 1977 s.130(3),(4)
Sch. 1 para.1 1977 s.106(2)–(3A); 1978 s.90(2)–(3A); 1987 s.2(1),(2)
para.2 1977 s.108A(1)–(3); 1978 s.92A(1)–(3); 1987 s.6(2),(3)
para.3 1977 s.106(4), s.108A(5); 1978 s.90(5), s.92A(5); 1987 s.6(2),(3)
para.4 1977 s.107(1); 1978 s.91(1)
para.5 1977 s.107(3); 1978 s.91(3)
para.6 1977 s.107(5); 1978 s.91(5)
para.7 1977 s.107(2); 1978 s.91(2)
para.8 1977 s.107(4); 1978 s.91(4)
para.9(1) drafting
(2) 1977 s.107(7); 1978 s.91(7)
(3)—(5) 1977 s.107(6); 1978 s.91(6); Judicial Pensions and Retirement Act 1993 (c.8) Sch.4 Part III
(6) 1977 s.126(4); 1978 s.105(7)
(7) 1977 s.126(1); 1978 s.105(1),(2)
para.10 Judicial Pensions and Retirement Act 1993 (c.8) Sch.4 Part III
para.11 1977 s.108(1); 1978 s.92(1)
para.12 1977 s.108(2); 1978 s.92(2)
para.13 1977 s.108(3); 1978 s.92(3)
para.14 1977 s.108(4); 1978 s.92(4)
para.15 1977 s.107(8), s.108A(4); 1978 s.91(8), s.92A(4); 1987 s.6(2),(3)
Sch. 2 Para 2, Law Comm R1
Sch. 3
Status: Health Service Commissioners Act 1993 is up to date with all changes known to be in force on or before 09 February 2025. There are changes that may be brought into force at a future date. Changes that have been made appear in the content and are referenced with annotations.
Health Service Commissioners Act 1993 (1993/46)

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Status of this instrument

footnotecommentarytransitional and savingsin force statusrelated provisionsgeo extentinsert/omitsource countin force adj
C1Act applied (1.4.1999) by S.I. 1999/686 , art. 5(1) , Sch. Pt. II
C2S. 2(1) applied (17.1.2013) by The Health Service Commissioner for England (Special Health Authorities) Order 2012 (S.I. 2012/3072) , arts. 1 , 2
C3S. 2A savings for effects of 2003 c. 43, Sch. 11 para. 62-68 (E.S.) (1.4.2004) by The General Medical Services and Personal Medical Services Transitional and Consequential Provisions Order 2004 (S.I. 2004/865) , arts. 1(1) , 113 (with art. 1(3) )
C4S. 2A applied (with modifications) (E.) (1.4.2006) by The National Health Service (Local Pharmaceutical Services etc.) Regulations 2006 (S.I. 2006/552) , reg. 1(1) , Sch. 1 para. 11
C5S. 2A(1)(a)(2)(a) modified (E.) (1.4.2004) by The General Medical Services and Personal Medical Services Transitional and Consequential Provisions Order 2004 (S.I. 2004/865) , arts. 1(1) , 109(2)(e)
C6S. 6(5) savings for effects of 2003 c. 43, Sch. 11 para. 62-68 (E.S.) (1.4.2004) by The General Medical Services and Personal Medical Services Transitional and Consequential Provisions Order 2004 (S.I. 2004/865) , arts. 1(1) , 113 (with art. 1(3) )
C7S. 11(1)(a)(5) modified (1.4.1996) by 1996/709, art. 9(3)(a)(i)(ii)
C8S. 12(1) applied with modifications (1.4.1996) by S.I. 1996/709 , art. 9(3)(b)
C9S. 14 modified (1.7.2022) by The Health and Care Act 2022 (Commencement No. 2 and Transitional and Saving Provision) Regulations 2022 (S.I. 2022/734) , reg. 8 (with regs. 13 , 29 , 30 )
C10S. 14(1)(c) applied with modifications (1.4.1996) by S.I. 1996/709 , art. 9(3)(c)
C11S. 15 excluded by 1974 c. 7 , s. 34M(7)(b) (as inserted (1.10.2010) by Health Act 2009 (c. 21) , s. 40(1) , Sch. 5 para. 2 ; S.I. 2010/1863 , art. 2 )
C12S. 17 extended (1.7.1999) by S.I. 1999/1351 , art. 17(5)(a) ; S.I. 1998/3178 , art. 3
C13S. 18 extended (1.7.1999) by S.I. 1999/1351 , art. 17(5)(a) ; S.I. 1998/3178 , art. 3
C14S. 18(1)(b) extended (1.7.1999) by S.I. 1999/1351 , art. 17(5)(b) ; S.I. 1998/3178 , art. 3
C15Sch 1. para. 2: transfer of certain functions (1.4.1995) by S.I. 1995/269 , art. 3 , Sch. para. 24
C16Sch. 1 para. 6 extended (1.7.1999) by S.I. 1999/1351 , art. 17(5)(a) ; S.I. 1998/3178 , art. 3
C17Sch. 1 para. 9: transfer of certain functions (1.4.1995) by S.I. 1995/269 , art. 3 , Sch. para. 24
E1S. 14(5) extends to Northern Ireland see s. 22(2)(a).
F1Act repealed (S.) (23.10.2002) by 2002 asp 11 , s. 25(1) , Sch. 6 para. 14 (with savings in Sch. 7 ); S.S.I. 2002/467 , art. 2this amendment is subject to savings and/or transitional provisions, see the commentary.repealed: Scotlandrepealed
F2Word in cross-heading substituted (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 28 (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F3S. 1 heading substituted (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 29 (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F4Word in s. 1(1) inserted (14.7.2004) by The Scottish Public Services Ombudsman Act 2002 (Consequential Provisions and Modifications) Order 2004 (S.I. 2004/1823) , arts. 1 , 17(2)(a)(i)inserted
F5S. 1(1)(b) repealed (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 30(2) (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text repealed) should be read in conjunction with other related provisions, see the commentary.repealed
F6Words in s. 1(1) omitted (14.7.2004) by virtue of The Scottish Public Services Ombudsman Act 2002 (Consequential Provisions and Modifications) Order 2004 (S.I. 2004/1823) , arts. 1 , 17(2)(a)(ii)omitted
F7Words in s. 1(2) substituted (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 30(3)(a) (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F8Words in s. 1(2) substituted (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 30(3)(b) (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F9Words in s. 1(3) repealed (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 30(4) , Sch. 7 (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text repealed) should be read in conjunction with other related provisions, see the commentary.repealed
F10Words in s. 2(1) substituted (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 31(2) (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F11S. 2(1)(a) omitted (1.4.2013) by virtue of Health and Social Care Act 2012 (c. 7) , s. 306(4) , Sch. 5 para. 68(a) ; S.I. 2013/160 , art. 2(2) (with arts. 6-9 )this amendment (text omitted) should be read in conjunction with other related provisions, see the commentary.omitted
F12Words in s. 2(1)(c) substituted (1.4.2004 for W., 1.4.2006 for E.) by Health and Social Care (Community Health and Standards) Act 2003 (c. 43) , s. 199(1) (4) , Sch. 11 para. 61(a) ; S.I. 2004/480 , art. 4(2)(aa) (with art. 6 ) (as amended by S.I. 2004/1019 and S.I. 2006/345 ); S.I. 2005/2925 , art. 10(2)(j)this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted: Englandsubstituted
F13S. 2(1)(da) omitted (1.4.2013) by virtue of Health and Social Care Act 2012 (c. 7) , s. 306(4) , Sch. 5 para. 68(b) ; S.I. 2013/160 , art. 2(2) (with arts. 6-9 )this amendment (text omitted) should be read in conjunction with other related provisions, see the commentary.omitted
F14S. 2(1)(db) inserted (1.4.2004) by Health and Social Care (Community Health and Standards) Act 2003 (c. 43) , s. 199(1) (4) , Sch. 4 para. 94 ; S.I. 2004/759 , art. 2inserted
F15S. 2(1)(dc)(dd) inserted (1.10.2012) by Health and Social Care Act 2012 (c. 7) , s. 306(4) , Sch. 5 para. 68(c) ; S.I. 2012/1831 , art. 2(2)inserted
F16Words in s. 2 substituted (1.7.2022) by Health and Care Act 2022 (c. 31) , s. 186(6) , Sch. 1 para. 1(1) (2) ; S.I. 2022/734 , reg. 2(a) , Sch. (with regs. 13 , 29 , 30 )this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F17S. 2(1)(dd) substituted (1.7.2022) by Health and Care Act 2022 (c. 31) , s. 186(6) , Sch. 4 para. 39 ; S.I. 2022/734 , reg. 2(a) , Sch. (with regs. 13 , 29 , 30 , 31 )this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F18S. 2(1)(f) repealed (27.10.2006) by Health and Social Care (Community Health and Standards) Act 2003 (c. 43) , s. 199(1) (4) , Sch. 14 Pt. 4 ; S.I. 2006/2817 , art. 2(b)repealed
F19S. 2(1)(g) and preceding word repealed (1.4.2005) by Health and Social Care (Community Health and Standards) Act 2003 (c. 43) , s. 199(1) (4) , Sch. 13 para. 7 , Sch. 14 Pt. 7 ; S.I. 2005/457 , art. 2(a)(b)repealed
F20S. 2(2) repealed (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 31(3) , Sch. 7 (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text repealed) should be read in conjunction with other related provisions, see the commentary.repealed
F21S. 2(3) omitted (14.7.2004) by virtue of The Scottish Public Services Ombudsman Act 2002 (Consequential Provisions and Modifications) Order 2004 (S.I. 2004/1823) , arts. 1 , 17(3)omitted
F22S. 2(6) substituted (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 31(4) (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F23Ss. 2A, 2B and crossheading inserted (1.4.1996) by 1996 c. 5 , s. 1 ; S.I. 1996/970 , art. 2(1)inserted
F24S. 2A and sidenote inserted (1.4.1996) by 1996 c. 5 , s. 1 ; S.I. 1996/970 , art. 2(1)inserted
F25Words in s. 2A(1) substituted (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 32(2) (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F26S. 2A(1)(a)(b)(c) and words in s. 2A(1) substituted for words in s. 2A(1) (1.4.1998 with effect as mentioned in art. 3(3) of S.I. 1998/631 ) by 1997 c. 46 , s. 41(10) , Sch. 2 Pt. I para. 68(2) ; S.I. 1998/631 , art. 2(1)(b) , Sch. 2substituted
F27Words in s. 2A(1) inserted (23.2.2001) by 2000 c. 28 , ss. 1(1)(2)(a) , 4(2) (with s. 3 )this amendment (text inserted) should be read in conjunction with other related provisions, see the commentary.inserted
F28Words in s. 2A substituted (1.7.2022) by Health and Care Act 2022 (c. 31) , s. 186(6) , Sch. 1 para. 1(1) (2) ; S.I. 2022/734 , reg. 2(a) , Sch. (with regs. 13 , 29 , 30 )this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F29Words in s. 2A(1)(a) substituted (1.3.2007) by National Health Service (Consequential Provisions) Act 2006 (c. 43) , s. 8(2) , Sch. 1 para. 166(a) (with Sch. 3 Pt. 1 )this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F30Words in s. 2A(1)(a) substituted (1.8.2008) by Health Act 2006 (c. 28) , s. 83(7) , Sch. 8 para. 33(a) ; S.I. 2008/1972 , art. 2(b)substituted
F31Words in s. 2A(1)(b) repealed (1.8.2008) by Health Act 2006 (c. 28) , s. 83(7) , Sch. 8 para. 33(b) , Sch. 9 ; S.I. 2008/1972 , art. 2(b)repealed
F32Words in s. 2A(1)(b) omitted (1.3.2007) by virtue of National Health Service (Consequential Provisions) Act 2006 (c. 43) , s. 8(2) , Sch. 1 para. 166(b) (with Sch. 3 Pt. 1 )this amendment (text omitted) should be read in conjunction with other related provisions, see the commentary.omitted
F33Word in s. 2A(1)(b) repealed (E.) (12.12.2002) by S.I. 2002/2861 , art. 26(a)repealed: Englandrepealed
F34Word in s. 2A(1)(c) substituted (1.4.2004) by Health and Social Care (Community Health and Standards) Act 2003 (c. 43) , s. 199(1) (4) , Sch. 11 para. 62(2)(b) ; S.I. 2004/288 , art. 5(2)(w) (with art. 7 ) (as amended by S.I. 2004/866 and S.I. 2005/2925 ); S.I. 2004/480 , art. 4(2)(aa) (with art. 6 ) (as amended by S.I. 2004/1019 and S.I. 2006/345 ); S.I. 2004/288 , art. 5(2)(w) (with art. 7 ) (as amended by S.I. 2004/866 and S.I. 2005/2925 ); S.I. 2004/480 , art. 4(2)(aa) (with art. 6 ) (as amended by S.I. 2004/1019 and S.I. 2006/345 )this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F35Words in s. 2A(1)(c) substituted (1.3.2007) by National Health Service (Consequential Provisions) Act 2006 (c. 43) , s. 8(2) , Sch. 1 para. 166(c) (with Sch. 3 Pt. 1 )this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F36S. 2A(1)(d) and the word preceding it inserted (E.) (12.12.2002) by S.I. 2002/2861 , art. 26(b)inserted: Englandinserted
F37Words in s. 2A(1)(d) substituted (1.3.2007) by National Health Service (Consequential Provisions) Act 2006 (c. 43) , s. 8(2) , Sch. 1 para. 166(d) (with Sch. 3 Pt. 1 )this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F38S. 2A(2) repealed (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 32(3) , Sch. 7 (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text repealed) should be read in conjunction with other related provisions, see the commentary.repealed
F39S. 2A(3) omitted (14.7.2004) by virtue of The Scottish Public Services Ombudsman Act 2002 (Consequential Provisions and Modifications) Order 2004 (S.I. 2004/1823) , arts. 1 , 17(4)(a)omitted
F40Words in s. 2A(4) substituted (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 32(4) (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F41Words in s. 2B(1) substituted (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 33(2) (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F42Words in s. 2B(1)(a) inserted (23.2.2001) by 2000 c. 28 , ss. 1(1)(3)(a) , 4(2) (with s. 3 )this amendment (text inserted) should be read in conjunction with other related provisions, see the commentary.inserted
F43Words in s. 2B(1)(b) inserted (23.2.2001) by 2000 c. 28 , ss. 1(1)(3)(b) , 4(2) (with s. 3 )this amendment (text inserted) should be read in conjunction with other related provisions, see the commentary.inserted
F44S. 2B(1A) inserted (19.1.2010) by Health Act 2009 (c. 21) , ss. 12(2) , 40(1) ; S.I. 2010/30 , art. 2(b)inserted
F45S. 2B(2)(2A) repealed (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 33(3) , Sch. 7 (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text repealed) should be read in conjunction with other related provisions, see the commentary.repealed
F46S. 2B(3) omitted (14.7.2004) by virtue of The Scottish Public Services Ombudsman Act 2002 (Consequential Provisions and Modifications) Order 2004 (S.I. 2004/1823) , arts. 1 , 17(5)(a)omitted
F47Words in s. 2B(4) substituted (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 33(4) (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F48Words in s. 2B(5) inserted (19.1.2010) by Health Act 2009 (c. 21) , ss. 12(3) , 40(1) ; S.I. 2010/30 , art. 2(b)inserted
F49Word in s. 3 heading substituted (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 34 (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F50Words in s. 3(1) substituted (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 35(2) (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F51S. 3(1YA) repealed (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 35(3) , Sch. 7 (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text repealed) should be read in conjunction with other related provisions, see the commentary.repealed
F52S. 3(1ZA) inserted (1.4.1998 with effect as mentioned in art. 3(3) of S.I. 1998/631 ) by 1997 c. 46 , s. 41(10) , Sch. 2 Pt. I para. 68(5) ; S.I. 1998/631 , art. 2(1)(b) , Sch. 2inserted
F53S. 3(1A)-(1D) inserted (1.4.1996 with effect as mentioned in art. 2(2) of S.I. 1996/970 ) by 1996 c. 5 , s. 2(2) ; S.I. 1996/970 , art. 2(1)(2)inserted
F54Words in s. 3(1A) substituted (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 35(2) (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F55S. 3(1B) repealed (1.10.1999 for E. and S. and 1.4.2000 for W.) by 1999 c. 8 , s. 65 , Sch. 4 para. 85(3) , Sch. 5 ; S.I. 1999/2540 , art. 2 , Sch. 1 ; S.I. 1999/90 , art. 2(b) , Sch. 2 ; S.I. 2000/1041 , art. 2(d) , Sch.repealed: Englandrepealed
F56Words in s. 3(1C) inserted (19.1.2010) by Health Act 2009 (c. 21) , ss. 12(4) , 40(1) ; S.I. 2010/30 , art. 2(b)inserted
F57Words in s. 3(1C) substituted (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 35(2) (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F58S. 3(1E) inserted (1.6.2004) by Health and Social Care (Community Health and Standards) Act 2003 (c. 43) , ss. 118 , 199(1) (4) ; S.I. 2004/759 , art. 8inserted
F59Words in s. 3(1E) substituted (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 35(2) (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F60Words in s. 3(2) substituted (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 35(2) (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F61Words in s. 3(3) substituted (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 35(2) (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F62Words in s. 3(4) substituted (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 35(2) (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F63S. 3(5)(6) inserted (1.4.1996) by 1996 c. 5 , s. 2(3) ; S.I. 1996/970 , art. 2(1)inserted
F64Words in s. 3(5) substituted (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 35(2) (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F65Words in s. 3(6) substituted (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 35(2) (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F66S. 3(7) inserted (1.4.1996) by 1996 c. 5 , s. 6(2) ; S.I. 1996/970 , art. 2(1)inserted
F67Words in s. 4(1)(2) substituted (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 36(2) (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F68Words in S. 4(3) inserted (1.4.1996 with application as mentioned in art. 2(2) of S.I. 1996/970 ) by 1996 c. 5 , s. 4(2) ; S.I. 1996/970 , art. 2(1)inserted
F69S. 4(4)-(6) inserted (1.4.1996) by 1996 c. 5 , s. 5 ; S.I. 1996/970 , art. 2(1)inserted
F70Words in s. 4(4)(a) inserted (1.6.2004) by Health and Social Care (Community Health and Standards) Act 2003 (c. 43) , s. 199(1) (4) , Sch. 9 para. 11(2) ; S.I. 2004/759 , art. 7inserted
F71Words in s. 4(5) substituted (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 36(3) (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F72S. 5 repealed (1.4.1996 with application as mentioned in art. 2(2) of S.I. 1996/970 ) by 1996 c. 5 , ss. 6(1) , 13 , Sch. 2 ; S.I. 1996/970 , art. 2(1)repealed
F73S. 6(1)(2) repealed (1.4.1996) by 1996 c. 5 , ss. 7(2) , 13 , Sch. 2 ; S.I. 1996/970 , art. 2(1)repealed
F74Words in s. 6(3)(5) substituted (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 37(a) (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3) ; S.I. 2005/2800 , art. 5(1) (3)this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F75Words in s. 6(3)(5) repealed (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 37(b) , Sch. 7 (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3) ; S.I. 2005/2800 , art. 5(1) (3)this amendment (text repealed) should be read in conjunction with other related provisions, see the commentary.repealed
F76S. 6(5)(6) inserted (1.4.1996) by 1996 c. 5 , s. 7(3) ; S.I. 1996/970 , art. 2(1)inserted
F77Words in s. 6(5) repealed (1.4.2004) by Health and Social Care (Community Health and Standards) Act 2003 (c. 43) , s. 199(1) (4) , Sch. 11 para. 63(a) , Sch. 14 Pt. 4 ; S.I. 2004/288 , arts. 5(2)(w) , 6(2)(l) (with art. 7 ) (as amended by S.I. 2004/866 and S.I. 2005/2925 ); S.I. 2004/480 , arts. 4(2)(aa) , 5(2)(l) (with art. 6 ) (as amended by S.I. 2004/1019 and S.I. 2006/345 ); S.I. 2004/288 , arts. 5(2)(w) , 6(2)(l) (with art. 7 ) (as amended by S.I. 2004/866 and S.I. 2005/2925 ); S.I. 2004/480 , arts. 4(2)(aa) , 5(2)(l) (with art. 6 ) (as amended by S.I. 2004/1019 and S.I. 2006/345 )this amendment (text repealed) should be read in conjunction with other related provisions, see the commentary.repealed
F78Words in s. 6(5) substituted (1.3.2007) by National Health Service (Consequential Provisions) Act 2006 (c. 43) , s. 8(2) , Sch. 1 para. 167 (with Sch. 3 Pt. 1 )this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F79Words in s. 7(1) substituted (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 38(2)(a) (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F80Words in s. 7(1) substituted (1.3.2007) by National Health Service (Consequential Provisions) Act 2006 (c. 43) , s. 8(2) , Sch. 1 para. 168(a) (with Sch. 3 Pt. 1 )this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F81Words in s. 7(1) repealed (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 38(2)(b) , Sch. 7 (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text repealed) should be read in conjunction with other related provisions, see the commentary.repealed
F82Words in s. 7(2) substituted (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 38(3) (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F83Words in s. 7(2)(a) substituted (1.3.2007) by National Health Service (Consequential Provisions) Act 2006 (c. 43) , s. 8(2) , Sch. 1 para. 168(b) (with Sch. 3 Pt. 1 )this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F84Words in s. 7(2)(a) omitted (14.7.2004) by virtue of The Scottish Public Services Ombudsman Act 2002 (Consequential Provisions and Modifications) Order 2004 (S.I. 2004/1823) , arts. 1 , 17(6)omitted
F85Word in s. 7(2)(a) repealed (1.4.1996) by 1996 c. 5 , ss. 3 , 13 , Sch. 1 para. 2(2) , Sch. 2 ; S.I. 1996/970 , art. 2(1)repealed
F86S. 7(2)(aa) inserted (19.1.2010) by Health Act 2009 (c. 21) , ss. 12(5) , 40(1) ; S.I. 2010/30 , art. 2(b)inserted
F87Words in s. 7(2)(b) substituted (1.4.1996) by 1996 c. 5 , s. 3 , Sch. 1 para. 2(3) ; S.I. 1996/970 , art. 2(1)substituted
F88S. 7(2)(c) and preceding word “and” inserted (1.4.1996) by 1996 c. 5 , s. 3 , Sch. 1 para. 2(4) ; S.I. 1996/970 , art. 2(1)inserted
F89Words in s. 7(3) substituted (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 38(4) (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F90S. 7(3A) inserted (1.4.1996) by 1996 c. 5 , s. 3 , Sch. 1 para. 2(5) ; S.I. 1996/970 , art. 2(1)inserted
F91Words in s. 7(3A) substituted (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 38(5) (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F92S. 7(3B) inserted (1.4.1996) by 1996 c. 5 , s. 8(3) ; S.I. 1996/970 , art. 2(1)inserted
F93Words in s. 7(3B) substituted (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 38(6) (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F94Words in s. 7(4) substituted (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 38(6) (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F95S. 7A and sidenote inserted (1.4.1996) by 1996 c. 5 , s. 4(3) ; S.I. 1996/970 , art. 2(1)inserted
F96Words in s. 7A inserted (S.)(1.4.2002) by 2000 asp 4 , s. 88(2) , Sch. 5 para. 24 ; S.S.I. 2001/81 , art. 3 , Sch. 2inserted: Scotlandinserted
F97Words in s. 7A repealed (S.)(1.4.2002) by 2000 asp 4 , s. 88(2) , Sch. 5 para. 24 ; S.S.I. 2001/81 , art. 3 Sch. 2repealed: Scotlandrepealed
F98Words in s. 8(2)(a) inserted (1.4.1999) by 1998 c. 38 , s. 112 , Sch. 10 para. 7(a) (with ss. 139(2), 14314.(2)); S.I. 1999/782 , art. 2this amendment (text inserted) should be read in conjunction with other related provisions, see the commentary.inserted
F99Words in s. 8(2)(c)(i)(ii) inserted (1.4.1999) by 1998 c. 38 , s. 112 , Sch. 10 para. 7(b) (with ss. 139(2) , 143(2) ); S.I. 1999/782 , art. 2this amendment (text inserted) should be read in conjunction with other related provisions, see the commentary.inserted
F100Words in s. 8(2)(c) inserted (1.7.1999) by S.I. 1999/1820 , art. 4 , Sch. 2 Pt. I para. 112(2) ; S.I. 1998/3178 , art. 3inserted
F101Words in s. 9(1) substituted (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 39(2) (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F102S. 9(4A)(4B) inserted (23.2.2001) by 2000 c. 28 , ss. 2 , 4(2) (with s. 3 )this amendment (text inserted) should be read in conjunction with other related provisions, see the commentary.inserted
F103Words in s. 9(4A) substituted (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 39(3) (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F104Words in s. 9(4B) substituted (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 39(4) (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F105S. 9(5) repealed (1.4.1996) by 1996 c. 5 , ss. 9(a) , 13 , Sch. 2 ; S.I. 1996/970 , art. 2(1)repealed
F106S. 9(6) repealed (1.4.1996) by 1996 c. 5 , ss. 9(b) , 13 , Sch. 2 ; S.I. 1996/970 , art. 2(1)repealed
F107Words in s. 10(1)(4)(5) substituted (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 40(2) (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F108S. 10(2A) repealed (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 40(3) , Sch. 7 (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text repealed) should be read in conjunction with other related provisions, see the commentary.repealed
F109Words in s. 11(1) substituted (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 41(2) (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F110Words in s. 11(1) substituted (1.4.1996) by 1996 c. 5 , s. 3 , Sch. 1 para. 3(2) ; S.I. 1996/970 , art. 2(1)substituted
F111S. 11(1A)(1B) inserted (1.4.1996) by 1996 c. 5 , s. 3 , Sch. 1 para. 3(3) ; S.I. 1996/970 , art. 2(1)inserted
F112Words in s. 11(1A) substituted (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 41(2) (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F113Words in s. 11(1B) substituted (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 41(2) (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F114S. 11(1C) inserted (1.6.2004) by Health and Social Care (Community Health and Standards) Act 2003 (c. 43) , s. 199(1) (4) , Sch. 9 para. 11(3) ; S.I. 2004/759 , art. 7inserted
F115Words in s. 11(1C) substituted (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 41(2) (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F116Words in s. 11(4) substituted (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 41(3)(a) (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F117Words in s. 11(4) inserted (1.7.1999) by 1998 c. 38 , s. 112 , Sch. 10 para. 9(a) (with ss. 139(2) , 143(2) ); S.I. 1999/1290 , art. 4this amendment (text inserted) should be read in conjunction with other related provisions, see the commentary.inserted
F118Words in s. 11(4) substituted (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 41(3)(b) (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F119Words in s. 11(4) omitted (14.7.2004) by virtue of The Scottish Public Services Ombudsman Act 2002 (Consequential Provisions and Modifications) Order 2004 (S.I. 2004/1823) , arts. 1 , 17(7)omitted
F120Words in s. 11(4) repealed (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 41(3)(c) , Sch. 7 (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text repealed) should be read in conjunction with other related provisions, see the commentary.repealed
F121Words in s. 11(5) inserted (1.4.1996) by 1996 c. 5 , s. 3 , Sch. 1 para. 3(4) ; S.I. 1996/970 , art. 2(1)inserted
F122S. 11(5A) inserted (1.4.1996) by 1996 c. 5 , s. 3 , Sch. 1 para. 3(5) ; S.I. 1996/970 , art. 2(1)inserted
F123Words in s. 12(1) substituted (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 42 (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F124S. 12(1A) inserted (1.4.1996) by 1996 c. 5 , s. 3 , Sch. 1 para. 4(3) ; S.I. 1996/970 , art. 2(1)inserted
F125Words in s. 12(1A) substituted (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 42 (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F126Words in s. 12(2) substituted (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 42 (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F127Words in s. 13(1) substituted (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 43 (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F128Words in s. 14 heading substituted (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 44 (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F129Words in s. 14(1) substituted (1.4.1996) by 1996 c. 5 , s. 3 , Sch. 1 para. 5(2) ; S.I. 1996/970 , art. 2(1)substituted
F130Words in s. 14(1) substituted (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 45(2) (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F131Words in s. 14(1) omitted (14.7.2004) by virtue of The Scottish Public Services Ombudsman Act 2002 (Consequential Provisions and Modifications) Order 2004 (S.I. 2004/1823) , arts. 1 , 17(8)(a)omitted
F132Words in s. 14(1)(b) omitted (14.7.2004) by virtue of The Scottish Public Services Ombudsman Act 2002 (Consequential Provisions and Modifications) Order 2004 (S.I. 2004/1823) , arts. 1 , 17(8)(b)omitted
F133Word in s. 14(1)(c) inserted (1.4.2013) by Health and Social Care Act 2012 (c. 7) , s. 306(4) , Sch. 5 para. 70(2)(a) ; S.I. 2013/160 , art. 2(2) (with arts. 6-9 )this amendment (text inserted) should be read in conjunction with other related provisions, see the commentary.inserted
F134S. 14(1)(e) and preceding word omitted (1.4.2013) by virtue of Health and Social Care Act 2012 (c. 7) , s. 306(4) , Sch. 5 para. 70(2)(b) ; S.I. 2013/160 , art. 2(2) (with arts. 6-9 )this amendment (text omitted) should be read in conjunction with other related provisions, see the commentary.omitted
F135Words in s. 14(2) substituted (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 45(2) (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F136Words in s. 14(2) omitted (14.7.2004) by virtue of The Scottish Public Services Ombudsman Act 2002 (Consequential Provisions and Modifications) Order 2004 (S.I. 2004/1823) , arts. 1 , 17(8)(a)omitted
F137Words in s. 14(2) inserted (1.4.1996) by 1996 c. 5 , s. 3 , Sch. 1 para. 5(3) ; S.I. 1996/970 , art. 2(1)inserted
F138Word in s. 14(2)(a) inserted (1.4.1996) by 1996 c. 5 , s. 10(3)(a) ; S.I. 1996/970 , art. 2(1)inserted
F139Words in s. 14(2)(b) omitted (14.7.2004) by virtue of The Scottish Public Services Ombudsman Act 2002 (Consequential Provisions and Modifications) Order 2004 (S.I. 2004/1823) , arts. 1 , 17(8)(b)omitted
F140Word in s. 14(2)(b) repealed (1.4.1996) by 1996 c. 5 , ss. 10(3)(b) , 13 , Sch. 2 ; S.I. 1996/970 , art. 2(1)repealed
F141S. 14(2)(c) repealed (1.4.1996) by 1996 c. 5 , ss. 10(3)(b) , 13 , Sch. 2 ; S.I. 1996/970 , art. 2(1)repealed
F142S. 14(2A)-(2D) inserted (1.4.1996) by 1996 c. 5 , s. 3 , Sch. 1 para. 5(4) ; S.I. 1996/970 , art. 2(1)inserted
F143Words in s. 14(2A) substituted (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 45(2) (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F144Words in s. 14(2A) omitted (14.7.2004) by virtue of The Scottish Public Services Ombudsman Act 2002 (Consequential Provisions and Modifications) Order 2004 (S.I. 2004/1823) , arts. 1 , 17(8)(a)omitted
F145Words in s. 14(2A)(b) omitted (14.7.2004) by virtue of The Scottish Public Services Ombudsman Act 2002 (Consequential Provisions and Modifications) Order 2004 (S.I. 2004/1823) , arts. 1 , 17(8)(b)omitted
F146Word in s. 14(2A)(d) inserted (1.4.2013) by Health and Social Care Act 2012 (c. 7) , s. 306(4) , Sch. 5 para. 70(3)(a) ; S.I. 2013/160 , art. 2(2) (with arts. 6-9 )this amendment (text inserted) should be read in conjunction with other related provisions, see the commentary.inserted
F147S. 14(2A)(f) and preceding word omitted (1.4.2013) by virtue of Health and Social Care Act 2012 (c. 7) , s. 306(4) , Sch. 5 para. 70(3)(b) ; S.I. 2013/160 , art. 2(2) (with arts. 6-9 )this amendment (text omitted) should be read in conjunction with other related provisions, see the commentary.omitted
F148Words in s. 14(2B) substituted (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 45(2) (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F149Words in s. 14(2B) omitted (14.7.2004) by virtue of The Scottish Public Services Ombudsman Act 2002 (Consequential Provisions and Modifications) Order 2004 (S.I. 2004/1823) , arts. 1 , 17(8)(a)omitted
F150Words in s. 14(2B)(b) omitted (14.7.2004) by virtue of The Scottish Public Services Ombudsman Act 2002 (Consequential Provisions and Modifications) Order 2004 (S.I. 2004/1823) , arts. 1 , 17(8)(b)omitted
F151Words in s. 14(2C) substituted (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 45(2) (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F152Words in s. 14(2C) omitted (14.7.2004) by virtue of The Scottish Public Services Ombudsman Act 2002 (Consequential Provisions and Modifications) Order 2004 (S.I. 2004/1823) , arts. 1 , 17(8)(a)omitted
F153Words in s. 14(2C)(b) omitted (14.7.2004) by virtue of The Scottish Public Services Ombudsman Act 2002 (Consequential Provisions and Modifications) Order 2004 (S.I. 2004/1823) , arts. 1 , 17(8)(b)omitted
F154Word in s. 14(2C)(d) inserted (1.4.2013) by Health and Social Care Act 2012 (c. 7) , s. 306(4) , Sch. 5 para. 70(4)(a) ; S.I. 2013/160 , art. 2(2) (with arts. 6-9 )this amendment (text inserted) should be read in conjunction with other related provisions, see the commentary.inserted
F155Words in s. 14(2C)(e) inserted (19.1.2010) by Health Act 2009 (c. 21) , ss. 12(6) , 40(1) ; S.I. 2010/30 , art. 2(b)inserted
F156S. 14(2C)(f) and preceding word omitted (1.4.2013) by virtue of Health and Social Care Act 2012 (c. 7) , s. 306(4) , Sch. 5 para. 70(4)(b) ; S.I. 2013/160 , art. 2(2) (with arts. 6-9 )this amendment (text omitted) should be read in conjunction with other related provisions, see the commentary.omitted
F157Words in s. 14(2D) substituted (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 45(2) (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F158Words in s. 14(2D) omitted (14.7.2004) by virtue of The Scottish Public Services Ombudsman Act 2002 (Consequential Provisions and Modifications) Order 2004 (S.I. 2004/1823) , arts. 1 , 17(8)(a)omitted
F159Words in s. 14(2D)(b) omitted (14.7.2004) by virtue of The Scottish Public Services Ombudsman Act 2002 (Consequential Provisions and Modifications) Order 2004 (S.I. 2004/1823) , arts. 1 , 17(8)(b)omitted
F160S. 14(2E)(2F) inserted (1.6.2004) by Health and Social Care (Community Health and Standards) Act 2003 (c. 43) , s. 199(1) (4) , Sch. 9 para. 11(5) ; S.I. 2004/759 , art. 7inserted
F161Words in s. 14(2E) substituted (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 45(2) (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F162S. 14(2E)(e) omitted (1.4.2013) by virtue of Health and Social Care Act 2012 (c. 7) , s. 306(4) , Sch. 5 para. 70(5) ; S.I. 2013/160 , art. 2(2) (with arts. 6-9 )this amendment (text omitted) should be read in conjunction with other related provisions, see the commentary.omitted
F163Words in s. 14(2F) substituted (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 45(2) (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F164S. 14(2HA) inserted (E.W.) (26.5.2015) by Health Service Commissioner for England (Complaint Handling) Act 2015 (c. 29) , ss. 1(2) , 2(1)inserted: England and Walesinserted
F165S. 14(2I) inserted (1.7.2012) by Health and Social Care Act 2012 (c. 7) , ss. 201 , 306(4) ; S.I. 2012/1319 , art. 2(3)inserted
F166Words in s. 14(3) substituted (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 45(2) (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F167Words in s. 14(3) omitted (14.7.2004) by virtue of The Scottish Public Services Ombudsman Act 2002 (Consequential Provisions and Modifications) Order 2004 (S.I. 2004/1823) , arts. 1 , 17(8)(a)omitted
F168Words in s. 14(3)(a) inserted (1.4.1996) by 1996 c. 5 , s. 3 , Sch. 1 para. 5(5) ; S.I. 1996/970 , art. 2(1)inserted
F169Words in s. 14(3) substituted (1.4.1996) by 1996 c. 5 , s. 10(4) ; S.I. 1996/970 , art. 2(1)substituted
F170S. 14(4) substituted (1.4.1996) by 1996 c. 5 , s. 10(5) ; S.I. 1996/970 , art. 2(1)substituted
F171Words in s. 14(4) substituted (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 45(3) (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F172Words in s. 14(4) omitted (14.7.2004) by virtue of The Scottish Public Services Ombudsman Act 2002 (Consequential Provisions and Modifications) Order 2004 (S.I. 2004/1823) , arts. 1 , 17(8)(c)(i)omitted
F173Word in s. 14(4)(a) omitted (14.7.2004) by virtue of The Scottish Public Services Ombudsman Act 2002 (Consequential Provisions and Modifications) Order 2004 (S.I. 2004/1823) , arts. 1 , 17(8)(c)(ii)omitted
F174Word in s. 14(4)(b) omitted (14.7.2004) by virtue of The Scottish Public Services Ombudsman Act 2002 (Consequential Provisions and Modifications) Order 2004 (S.I. 2004/1823) , arts. 1 , 17(8)(c)(ii)omitted
F175S. 14(4A) inserted (E.W.) (26.5.2015) by Health Service Commissioner for England (Complaint Handling) Act 2015 (c. 29) , ss. 1(3) , 2(1)inserted: England and Walesinserted
F176Words in s. 14(5) substituted (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 45(2) (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F177Words in s. 14(5) omitted (14.7.2004) by virtue of The Scottish Public Services Ombudsman Act 2002 (Consequential Provisions and Modifications) Order 2004 (S.I. 2004/1823) , arts. 1 , 17(8)(a)omitted
F178Ss. 14A-14C repealed (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 46 , Sch. 7 (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text repealed) should be read in conjunction with other related provisions, see the commentary.repealed
F178Ss. 14A-14C repealed (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 46 , Sch. 7 (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text repealed) should be read in conjunction with other related provisions, see the commentary.repealed
F178Ss. 14A-14C repealed (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 46 , Sch. 7 (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text repealed) should be read in conjunction with other related provisions, see the commentary.repealed
F179Words in s. 15(1) substituted (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 47(2) (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F180S. 15(1)(aa) inserted (1.8.2007) by The Regulatory Reform (Collaboration etc. between Ombudsmen) Order 2007 (S.I. 2007/1889) , arts. 1(1) , 11inserted
F181Words in s. 15(1)(aa) substituted (1.4.2008) by Local Government and Public Involvement in Health Act 2007 (c. 28) , s. 245(5) , Sch. 12 para. 15(2) ; S.I. 2008/917 , art. 2(1)(n) (with art. 6(5) )this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F182Words in s. 15(1)(b)(i) inserted (20.12.2023) by The National Security Act 2023 (Consequential Amendments of Primary Legislation) Regulations 2023 (S.I. 2023/1386) , reg. 1(2) , Sch. para. 11inserted
F183Word in s. 15(1)(c) repealed (1.4.1996) by 1996 c. 5 , ss. 11(2) , 13 , Sch. 2 ; S.I. 1996/970 , art. 2(1)repealed
F184S. 15(1)(e) and preceding word “or” inserted (1.4.1996) by 1996 c. 5 , s. 11(2) ; S.I. 1996/970 , art. 2(1)inserted
F185Words in s. 15(1)(e) inserted (1.10.1999 for E.W., 1.3.2000 for S.) by 1999 c. 8 , s. 43(2) ; S.S.I. 2000/38 , art. 2inserted: England and Walesinserted
F186S. 15(1A)-(1C) inserted (1.4.1996) by 1996 c. 5 , s. 11(3) ; S.I. 1996/970 , art. 2(1)inserted
F187S. 15(1A) repealed (1.10.1999 for E.W., 1.3.2000 for S.) by 1999 c. 8 , ss. 43(3) , 65 , Sch. 5 ; S.I. 1999/2540 , art. 2(1)(b) ; S.S.I. 2000/38 , art. 2repealed: England and Walesrepealed
F188Words in s. 15(1A) substituted (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 47(3) (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F189Words in s. 15(1B) substituted (1.10.1999 for E.W., 1.3.2000 for S. otherwise prosp. ) by 1999 c. 8 , s. 43(4)(a) ; S.I. 1999/2540 , art. 2(1)(b) ; S.S.I. 2000/38 , art. 2text substituted prospectively or the amendment may be in effect for limited purposes, see the commentary.substituted: England and Walessubstituted
F190Words in s. 15(1B) repealed (1.10.1999 for E.W., 1.3.2000 for S. otherwise prosp. ) by 1999 c. 8 , ss. 43(4)(b) , 65 , Sch. 5 ; S.I. 1999/2540 , art. 2(1)(b) ; S.S.I. 2000/38 , art. 2text repealed prospectively or the amendment may be in effect for limited purposes, see the commentary.repealed: England and Walesrepealed
F191Words in s. 15(1C) substituted (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 47(3) (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F192S. 15(1C)(a)(b) substituted (1.10.1999 for E.W., 1.3.2000 for S. otherwise prosp. ) by 1999 c. 8 , s. 43(5) ; S.I. 1999/2540 , art. 2(1)(b) ; S.S.I. 2000/38 , art. 2text substituted prospectively or the amendment may be in effect for limited purposes, see the commentary.substituted: England and Walessubstituted
F193Words in s. 15(2) substituted (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 47(3) (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F194Words in s. 15(2) inserted (1.4.1996) by 1996 c. 5 , s. 11(4) ; S.I. 1996/970 , art. 2(1)inserted
F195S. 15(3) inserted (1.4.1996) by 1996 c. 5 , s. 11(5) ; S.I. 1996/970 , art. 2(1)inserted
F196Words in s. 15(3) substituted (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 47(4)(a) (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F197Words in s. 15(3) repealed (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 47(4)(b) , Sch. 7 (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text repealed) should be read in conjunction with other related provisions, see the commentary.repealed
F198S. 15(4) inserted (30.1.2001) by 2000 c. 36 , ss. 76(2) , 87(2)(b) , Sch. 7 para. 5 (with ss. 56 , 78 )this amendment (text inserted) should be read in conjunction with other related provisions, see the commentary.inserted
F199Words in s. 16(1)(2) substituted (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 48 (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F200Words in s. 17(1) substituted (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 49(2)(a) (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F201Words in s. 17(1) repealed (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 49(2)(b) , Sch. 7 (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text repealed) should be read in conjunction with other related provisions, see the commentary.repealed
F202S. 17(3) repealed (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 49(3) (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text repealed) should be read in conjunction with other related provisions, see the commentary.repealed
F203Words in s. 18(1) substituted (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 50(2)(a) (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F204Words in s. 18(1) inserted (1.4.2004 for W., 1.4.2006 for E.) by Health and Social Care (Community Health and Standards) Act 2003 (c. 43) , s. 199(1) (4) , Sch. 11 para. 64 ; S.I. 2004/480 , art. 4(2)(aa) (with art. 6 ) (as amended by S.I. 2004/1019 and S.I. 2006/345 ), S.I. 2005/2925, art. 10(2)(j)this amendment (text inserted) should be read in conjunction with other related provisions, see the commentary.inserted: Englandinserted
F205S. 18(1)(a) repealed (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 50(2)(b) (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text repealed) should be read in conjunction with other related provisions, see the commentary.repealed
F206S. 18(1)(ba) substituted (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 50(2)(c) (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F207Words in s. 18(1)(ba) inserted (E.W.) (23.7.2019) by Public Services Ombudsman (Wales) Act 2019 (anaw 3) , s. 77(1) , Sch. 5 para. 15 ; S.I. 2019/1096 , reg. 2inserted: England and Walesinserted
F208Words in s. 18(1)(c) inserted (1.10.2010) by Health Act 2009 (c. 21) , s. 40(1) , Sch. 5 para. 13 ; S.I. 2010/1863 , art. 2inserted
F209Word in s. 18(1)(c) repealed (14.7.2005 for W.) by Housing Act 2004 (c. 34) , s. 270(4) (5)(f) , Sch. 15 para. 37(2)(a) , Sch. 16 ; S.I. 2005/1814 , arts. 1(2) , 2(f)(iv)repealed: Walesrepealed
F210Words in s. 18(1)(d) substituted (14.7.2004) by The Scottish Public Services Ombudsman Act 2002 (Consequential Provisions and Modifications) Order 2004 (S.I. 2004/1823) , arts. 1 , 17(9)(a)(ii)substituted
F211S. 18(1)(e) and word repealed (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 50(2)(d) , Sch. 7 (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text repealed) should be read in conjunction with other related provisions, see the commentary.repealed
F212Words in s. 18(1) inserted (1.4.1999) by 1998 c. 38 , s. 112 , Sch. 10 para. 14(2) (with ss. 139(2) , 143(2) ); S.I. 1999/782 , art. 2this amendment (text inserted) should be read in conjunction with other related provisions, see the commentary.inserted
F213Word in s. 18(1) omitted (14.7.2004) by virtue of The Scottish Public Services Ombudsman Act 2002 (Consequential Provisions and Modifications) Order 2004 (S.I. 2004/1823) , arts. 1 , 17(9)(a)(iii)omitted
F214Words in s. 18(2) substituted (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 50(3)(a) (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F215Words in s. 18(2) inserted (14.7.2004) by The Scottish Public Services Ombudsman Act 2002 (Consequential Provisions and Modifications) Order 2004 (S.I. 2004/1823) , arts. 1 , 17(9)(b)inserted
F216Words in s. 18(2) repealed (14.7.2005 for W.) by Housing Act 2004 (c. 34) , s. 270(4) (5)(f) , Sch. 15 para. 37(3) , Sch. 16 ; S.I. 2005/1814 , arts. 1(2) , 2(f)(iv)repealed: Walesrepealed
F217Words in s. 18(2) substituted (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 50(3)(b) (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F218Words in s. 18(3) repealed (1.4.1999) by 1998 c. 38 , ss. 112, 152, Sch. 10 para. 14(4), Sch. 18 Pt. I (with ss. 137(1), 139(2), 141(1), 143(2)); S.I. 1999/782 , art. 2this amendment (text repealed) should be read in conjunction with other related provisions, see the commentary.repealed
F219S. 18ZA inserted (1.8.2007) by The Regulatory Reform (Collaboration etc. between Ombudsmen) Order 2007 (S.I. 2007/1889) , arts. 1(1) , 6inserted
F220Words in s. 18ZA(3) substituted (1.4.2008) by Local Government and Public Involvement in Health Act 2007 (c. 28) , s. 245(5) , Sch. 12 para. 15(3)(a)(i) ; S.I. 2008/917 , art. 2(1)(n) (with art. 6(5) )this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F221Word in s. 18ZA(3) substituted (1.4.2008) by Local Government and Public Involvement in Health Act 2007 (c. 28) , s. 245(5) , Sch. 12 para. 15(3)(a)(ii) ; S.I. 2008/917 , art. 2(1)(n) (with art. 6(5) )this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F222Words in s. 18ZA(3) inserted (1.4.2008) by Local Government and Public Involvement in Health Act 2007 (c. 28) , s. 245(5) , Sch. 12 para. 15(3)(a)(iii) ; S.I. 2008/917 , art. 2(1)(n) (with art. 6(5) )this amendment (text inserted) should be read in conjunction with other related provisions, see the commentary.inserted
F223Words in s. 18ZA(4) repealed (1.4.2008) by Local Government and Public Involvement in Health Act 2007 (c. 28) , s. 245(5) , Sch. 12 para. 15(3)(b) , Sch. 18 Pt. 14 ; S.I. 2008/917 , art. 2(1)(n)(ii) (v) (with art. 6(5) )this amendment (text repealed) should be read in conjunction with other related provisions, see the commentary.repealed
F224Words in s. 18ZA(5) substituted (1.4.2008) by Local Government and Public Involvement in Health Act 2007 (c. 28) , s. 245(5) , Sch. 12 para. 15(3)(c) ; S.I. 2008/917 , art. 2(1)(n) (with art. 6(5) )this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F225S. 18A and sidenote inserted (30.1.2001) by 2000 c. 36 , ss. 76(2) , 87(2)(b) , Sch. 7 para. 6 (with ss. 56 , 78 )this amendment (text inserted) should be read in conjunction with other related provisions, see the commentary.inserted
F226Words in s. 18A(1) substituted (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 51 (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F227S. 18A(1)(a)(i) substituted (25.5.2018) by Data Protection Act 2018 (c. 12) , s. 212(1) , Sch. 19 para. 43(a) (with ss. 117 , 209 , 210 , Sch. 20 para. 47(1) ); S.I. 2018/625 , reg. 2(1)(g)this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F228S. 18A(1)(b) substituted (25.5.2018) by Data Protection Act 2018 (c. 12) , s. 212(1) , Sch. 19 para. 43(b) (with ss. 117 , 209 , 210 , Sch. 20 para. 47(2) ); S.I. 2018/625 , reg. 2(1)(g)this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F229Words in s. 19 inserted (1.4.1996) by 1996 c. 5 , s. 3 , Sch. 1 para. 6(2) ; S.I. 1996/970 , art. 2(1)inserted
F230Words in s. 19 repealed (1.10.1999 for E.S., 1.4.2000 for W.) by 1999 c. 8 , s. 65 , Sch. 4 para. 85(4) , Sch. 5 ; S.I. 1999/2540 , art. 2 , Sch. 1 ; S.I. 1999/90 , art. 2 , Sch. 2 ; S.I. 2000/1026 , art. 2(1) , Sch.repealed: England and Scotlandrepealed
F231Words in s. 19 inserted (1.4.1999) by 1998 c. 38 , s. 112 , Sch. 10 para. 15(2) (with ss. 139(2) , 143(2) ); S.I. 1999/782 , art. 2this amendment (text inserted) should be read in conjunction with other related provisions, see the commentary.inserted
F232Words in s. 19 omitted (14.7.2004) by virtue of The Scottish Public Services Ombudsman Act 2002 (Consequential Provisions and Modifications) Order 2004 (S.I. 2004/1823) , arts. 1 , 17(10)omitted
F233Words in s. 19 inserted (19.1.2010) by Health Act 2009 (c. 21) , ss. 12(7) , 40(1) ; S.I. 2010/30 , art. 2(b)inserted
F234Words in s. 19 inserted (1.4.1996) by 1996 c. 5 , s. 3 , Sch. 1 para. 6(3) ; S.I. 1996/970 , art. 2(1)inserted
F235Words in s. 19 repealed (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 52(2) , Sch. 7 (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text repealed) should be read in conjunction with other related provisions, see the commentary.repealed
F236Words in s. 19 inserted (1.4.1996) by 1996 c. 5 , s. 3 , Sch. 1 para. 6(4) ; S.I. 1996/970 , art. 2(1)inserted
F237Words in s. 19 repealed (1.4.1996) by 1994 c. 19 , s. 66(6)(8) , Sch. 16 para. 108 , Sch. 18 (with ss. 54(5)(7) , 55(5) , Sch. 17 para. 22(1) , 23(2) ); S.I. 1996/396 , art. 4 , Sch. 2this amendment (text repealed) should be read in conjunction with other related provisions, see the commentary.repealed
F238Words in s. 19 inserted (1.4.1996) by 1994 c. 19 , s. 66(6) , Sch. 16 para. 108 (with ss. 54(5)(7) , 55(5) , Sch. 17 para. 22(1) , 23(2) ); S.I. 1996/396 , art. 4 , Sch. 2this amendment (text inserted) should be read in conjunction with other related provisions, see the commentary.inserted
F239Words in s. 19 inserted (1.8.2007) by The Regulatory Reform (Collaboration etc. between Ombudsmen) Order 2007 (S.I. 2007/1889) , arts. 1(1) , 17inserted
F240Words in s. 19 repealed (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 52(3) , Sch. 7 (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text repealed) should be read in conjunction with other related provisions, see the commentary.repealed
F241Word in s. 19 repealed (1.4.1996) by 1996 c. 5 , ss. 3 , 13 , Sch. 1 para. 6(5) , Sch. 2 ; S.I. 1996/970 , art. 2(1)repealed
F242Words in s. 19 inserted (1.4.1996) by 1996 c. 5 , s. 3 , Sch. 1 para. 6(6) ; S.I. 1996/970 , art. 2(1)inserted
F243Words in s. 19 inserted (1.4.1996) by 1996 c. 5 , s. 3 , Sch. 1 para. 6(7) ; S.I. 1996/970 , art. 2(1)inserted
F244Words in s. 19 repealed (1.10.1999 for E.S., 1.4.2000 for W.) by 1999 c. 8 , s. 65 , Sch. 4 para. 85(4) , Sch. 5 ; S.I. 1999/2540 , art. 2 , Sch. 1 ; S.I. 1999/90 , art. 2 , Sch. 2 ; S.I. 2000/1026 , art. 2(1) , Sch.repealed: England and Scotlandrepealed
F245Sch. 1: words in heading inserted (1.7.1999) by 1998 c. 38 , s. 112 , Sch. 10 para. 16(2) (with ss. 139(2) , 143(2) ); S.I. 1999/1290 , art. 4this amendment (text inserted) should be read in conjunction with other related provisions, see the commentary.inserted
F246Words in Sch. 1 heading omitted (14.7.2004) by virtue of The Scottish Public Services Ombudsman Act 2002 (Consequential Provisions and Modifications) Order 2004 (S.I. 2004/1823) , arts. 1 , 17(11)(a)omitted
F247Word in Sch. 1 heading substituted (14.7.2004) by The Scottish Public Services Ombudsman Act 2002 (Consequential Provisions and Modifications) Order 2004 (S.I. 2004/1823) , arts. 1 , 17(11)(a)substituted
F248Sch. 1 para A1 and crossheading inserted (1.7.1999) by 1998 c. 38 , s. 112 , Sch. 10 para. 16(3) (with ss. 139(2) , 143(2) ); S.I. 1999/1290 , art. 4this amendment (text inserted) should be read in conjunction with other related provisions, see the commentary.inserted
F249Sch. 1 para. A1 repealed (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 53(2) , Sch. 7 (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text repealed) should be read in conjunction with other related provisions, see the commentary.repealed
F250Word in Sch. 1 para. 1 cross-heading substituted (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 53(3) (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F251Sch. 1 paras. 1-1E substituted for Sch. 1 para. 1 (with application in accordance with Sch. 8 para. 16 of the amending S.I.) by The Employment Equality (Age) Regulations 2006 (S.I. 2006/1031) , reg. 1(1) , Sch. 8 para. 15(2) (with regs. 44-46 )this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F251Sch. 1 paras. 1-1E substituted for Sch. 1 para. 1 (with application in accordance with Sch. 8 para. 16 of the amending S.I.) by The Employment Equality (Age) Regulations 2006 (S.I. 2006/1031) , reg. 1(1) , Sch. 8 para. 15(2) (with regs. 44-46 )this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F251Sch. 1 paras. 1-1E substituted for Sch. 1 para. 1 (with application in accordance with Sch. 8 para. 16 of the amending S.I.) by The Employment Equality (Age) Regulations 2006 (S.I. 2006/1031) , reg. 1(1) , Sch. 8 para. 15(2) (with regs. 44-46 )this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F251Sch. 1 paras. 1-1E substituted for Sch. 1 para. 1 (with application in accordance with Sch. 8 para. 16 of the amending S.I.) by The Employment Equality (Age) Regulations 2006 (S.I. 2006/1031) , reg. 1(1) , Sch. 8 para. 15(2) (with regs. 44-46 )this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F251Sch. 1 paras. 1-1E substituted for Sch. 1 para. 1 (with application in accordance with Sch. 8 para. 16 of the amending S.I.) by The Employment Equality (Age) Regulations 2006 (S.I. 2006/1031) , reg. 1(1) , Sch. 8 para. 15(2) (with regs. 44-46 )this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F251Sch. 1 paras. 1-1E substituted for Sch. 1 para. 1 (with application in accordance with Sch. 8 para. 16 of the amending S.I.) by The Employment Equality (Age) Regulations 2006 (S.I. 2006/1031) , reg. 1(1) , Sch. 8 para. 15(2) (with regs. 44-46 )this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F252Word in Sch. 1 para. 2 heading substituted (14.7.2004) by The Scottish Public Services Ombudsman Act 2002 (Consequential Provisions and Modifications) Order 2004 (S.I. 2004/1823) , arts. 1 , 17(11)(d)substituted
F253Words in Sch. 1 para. 2(1) substituted (1.7.1999) by 1998 c. 38 , s. 112 , Sch. 10 para. 16(4) (with ss. 139(2) , 143(2) ); S.I. 1999/1290 , art. 4this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F254Words in Sch. 1 para. 2(1) substituted (14.7.2004) by The Scottish Public Services Ombudsman Act 2002 (Consequential Provisions and Modifications) Order 2004 (S.I. 2004/1823) , arts. 1 , 17(11)(e)(i)substituted
F255Word in Sch. 1 para. 2(1) substituted (14.7.2004) by The Scottish Public Services Ombudsman Act 2002 (Consequential Provisions and Modifications) Order 2004 (S.I. 2004/1823) , arts. 1 , 17(11)(e)(ii)substituted
F256Sch. 1 para. 2(1A)(1B) inserted (with application in accordance with Sch. 8 para. 16 of the amending S.I.) by The Employment Equality (Age) Regulations 2006 (S.I. 2006/1031) , reg. 1(1) , Sch. 8 para. 15(3)(a) (with regs. 44-46 )this amendment (text inserted) should be read in conjunction with other related provisions, see the commentary.inserted
F257Words in Sch. 1 para. 2(2) substituted (with application in accordance with Sch. 8 para. 16 of the amending S.I.) by The Employment Equality (Age) Regulations 2006 (S.I. 2006/1031) , reg. 1(1) , Sch. 8 para. 15(3)(b) (with regs. 44-46 )this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F258Sch. 1 para. 2(3) substituted (with application in accordance with Sch. 8 para. 16 of the amending S.I.) by The Employment Equality (Age) Regulations 2006 (S.I. 2006/1031) , reg. 1(1) , Sch. 8 para. 15(3)(c) (with regs. 44-46 )this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F259Words in Sch. 1 para. 3(1) substituted (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 53(5)(a) (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F260Words in Sch. 1 para. 3(2) omitted (14.7.2004) by virtue of The Scottish Public Services Ombudsman Act 2002 (Consequential Provisions and Modifications) Order 2004 (S.I. 2004/1823) , arts. 1 , 17(11)(f)(i)omitted
F261Words in Sch. 1 para. 3(2) substituted (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 53(5)(b) (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F262Word in Sch. 1 para. 3(2) omitted (14.7.2004) by virtue of The Scottish Public Services Ombudsman Act 2002 (Consequential Provisions and Modifications) Order 2004 (S.I. 2004/1823) , arts. 1 , 17(11)(f)(ii)omitted
F263Sch. 1 para. 3(2)(b) omitted (14.7.2004) by virtue of The Scottish Public Services Ombudsman Act 2002 (Consequential Provisions and Modifications) Order 2004 (S.I. 2004/1823) , arts. 1 , 17(11)(f)(iii)omitted
F264Sch. 1 para. 3A inserted (1.4.1996) by 1996 c. 5 , s. 3 , Sch. 1 para. 7 ; S.I. 1996/970 , art. 2(1)inserted
F265Words in Sch. 1 para. 3A(1) substituted (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 53(6)(a) (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F266Words in Sch. 1 para. 3A(2) omitted (14.7.2004) by virtue of The Scottish Public Services Ombudsman Act 2002 (Consequential Provisions and Modifications) Order 2004 (S.I. 2004/1823) , arts. 1 , 17(11)(g)(i)omitted
F267Words in Sch. 1 para. 3A(2) substituted (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 53(6)(b) (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F268Word in Sch. 1 para. 3A(2) omitted (14.7.2004) by virtue of The Scottish Public Services Ombudsman Act 2002 (Consequential Provisions and Modifications) Order 2004 (S.I. 2004/1823) , arts. 1 , 17(11)(g)(ii)omitted
F269Sch. 1 para. 3A(2)(b) omitted (14.7.2004) by virtue of The Scottish Public Services Ombudsman Act 2002 (Consequential Provisions and Modifications) Order 2004 (S.I. 2004/1823) , arts. 1 , 17(11)(g)(iii)omitted
F270Sch. 1 para. 4: “(a)” inserted (1.7.1999) by S.I. 1999/1820 , art. 4 , Sch. 2 Pt. I para. 112(4)(c)(i) ; S.I. 1998/3178 , art. 3inserted
F271Words in Sch. 1 para. 4 substituted (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 53(7) (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F272Sch. 1 para. 4(b) omitted (14.7.2004) by virtue of The Scottish Public Services Ombudsman Act 2002 (Consequential Provisions and Modifications) Order 2004 (S.I. 2004/1823) , arts. 1 , 17(11)(h)omitted
F273Words in Sch. 1 para. 5 substituted (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 53(7) (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F274Words in Sch. 1 para. 6(1)(b) substituted (14.7.2004) by The Scottish Public Services Ombudsman Act 2002 (Consequential Provisions and Modifications) Order 2004 (S.I. 2004/1823) , arts. 1 , 17(11)(i)(i)substituted
F275Sch. 1 para. 6(2) omitted (14.7.2004) by virtue of The Scottish Public Services Ombudsman Act 2002 (Consequential Provisions and Modifications) Order 2004 (S.I. 2004/1823) , arts. 1 , 17(11)(i)(ii)omitted
F276Words in Sch. 1 para. 7 substituted (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 53(7) (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F277Words in Sch. 1 para. 9(1) substituted (14.7.2004) by The Scottish Public Services Ombudsman Act 2002 (Consequential Provisions and Modifications) Order 2004 (S.I. 2004/1823) , arts. 1 , 17(11)(j)substituted
F278Words in Sch. 1 para. 11(1) substituted (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 53(8) (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F279Sch. 1 para. 11(1A) inserted (1.8.2007) by The Regulatory Reform (Collaboration etc. between Ombudsmen) Order 2007 (S.I. 2007/1889) , arts. 1(1) , 14inserted
F280Sch. 1 para. 11(2) repealed (1.7.1999) by 1998 c. 38 , ss. 112 , 152 , Sch. 10 para. 16(7) , Sch. 18 Pt. I (with ss. 137(1) , 139(2) , 141(1) , 143(2) ); S.I. 1999/1290 , art. 4this amendment (text repealed) should be read in conjunction with other related provisions, see the commentary.repealed
F281Words in Sch. 1 para. 12 substituted (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 53(9)(a) (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F282Words in Sch. 1 para. 12 omitted (14.7.2004) by virtue of The Scottish Public Services Ombudsman Act 2002 (Consequential Provisions and Modifications) Order 2004 (S.I. 2004/1823) , arts. 1 , 17(11)(k)omitted
F283Words in Sch. 1 para. 12 substituted (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 53(9)(b) (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F284Sch. 1 para. 12A inserted (1.8.2007) by The Regulatory Reform (Collaboration etc. between Ombudsmen) Order 2007 (S.I. 2007/1889) , arts. 1(1) , 7inserted
F285Words in Sch. 1 para. 12A inserted (1.4.2008) by Local Government and Public Involvement in Health Act 2007 (c. 28) , s. 245(5) , Sch. 12 para. 15(4)(a) ; S.I. 2008/917 , art. 2(1)(n) (with art. 6(5) )this amendment (text inserted) should be read in conjunction with other related provisions, see the commentary.inserted
F286Words in Sch. 1 para. 12A substituted (1.4.2008) by Local Government and Public Involvement in Health Act 2007 (c. 28) , s. 245(5) , Sch. 12 para. 15(4)(b) ; S.I. 2008/917 , art. 2(1)(n) (with art. 6(5) )this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F287Words in Sch. 1 para. 13(1) substituted (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 53(10)(a) (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F288Words in Sch. 1 para. 13(2) substituted (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 53(10)(b) (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F289Words in Sch. 1 para. 14 substituted (1.4.2006) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 53(11) (with s. 38 ); S.I. 2005/2800 , art. 5(1) (3)this amendment (text substituted) should be read in conjunction with other related provisions, see the commentary.substituted
F290Words in Sch. 1 para. 14 omitted (14.7.2004) by virtue of The Scottish Public Services Ombudsman Act 2002 (Consequential Provisions and Modifications) Order 2004 (S.I. 2004/1823) , arts. 1 , 17(11)(l)omitted
F291Sch. 1A repealed (12.10.2005 for specified purposes, 1.4.2006 in so far as not already in force) by Public Services Ombudsman (Wales) Act 2005 (c. 10) , s. 40 , Sch. 6 para. 54 , Sch. 7 (with s. 38 ); S.I. 2005/2800 , arts. 3(b) , 5(1) (3) , Sch. 1 Pt. 2 (with art. 7 , Sch. 2 )commentary suggests repealedthis amendment (text repealed) should be read in conjunction with other related provisions, see the commentary.repealed
F320Sch. 2 para. 5 omitted (14.7.2004) by virtue of The Scottish Public Services Ombudsman Act 2002 (Consequential Provisions and Modifications) Order 2004 (S.I. 2004/1823) , arts. 1 , 17(13)omitted
F321Sch. 2 para. 6 omitted (14.7.2004) by virtue of The Scottish Public Services Ombudsman Act 2002 (Consequential Provisions and Modifications) Order 2004 (S.I. 2004/1823) , arts. 1 , 17(13)omitted
I1Act not in force at Royal Assent; Act wholly in force at 5. 2. 1994 see s. 22(4) .
M11977 c. 49 .
M21978 c. 29 .
M31984 c. 36 .
M41985 c. 42 .
M5S.I. 1992/664 .
M6S.I. 1992/434 .
M71988 c. 49 .
M81978 c. 29 .
M91988 c. 49 .
M101984 c. 36 .
M111971 c. 77 .
M121967 c. 13 .
M131974 c. 7 .
M141990 c. 19 .
M151978 c. 29 .
M161967 c. 13 .
M171967 c. 13 .
M181993 c. 8 .
Defined TermSection/ArticleIDScope of Application
actions. 19legTermiylFLbQl
allotted sums. 19legTermgzaGejgB
an acting Commissionerpara 2 of SCHEDULE 1an_acting__rtJVIOz
direct payment servicess. 19legTermq4I0sWzn
family health service providers. 19legTermASMIzPYS
family health servicess. 19legTermTOYe0Ak0
functionss. 19legTermPHgP9haj
health service bodys. 19legTerm9KUF1ZC7
health service bodys. 2legTermMNWGSACm
independent providers. 19legTerm3aiCkisy
local authoritys. 19legTermWTDlaWoO
Local Commissioners. 19Local_Comm_rtQ61P2
officers. 19legTermBCKwK1v0
Parliamentary Commissioners. 19legTermMSXwVkyD
patients. 19legTermVbNiexzw
person aggrieveds. 19legTermn0uGHU2c
public authoritys. 8legTermn41tdn0k
recognised fund-holding practices. 19legTermB1xweBvW
relevant family health service providerpara 3A of SCHEDULE 1legTermOQqb6tdc
relevant health service bodypara 3 of SCHEDULE 1legTermyVpDsaM4
relevant officepara 9 of SCHEDULE 1legTerm2Vjlhnsa
the Assemblys. 19legTermKEUaHtcS
the Courts. 19legTermDkQOT1Sl
This instrument is derived from the version at www.legislation.gov.uk. To see a list of all amendments (including any to be made) check the resources page for this instrument on their website. Note, the status of this instrument is given above.
This instrument is derived from the version at www.legislation.gov.uk. To see original commencement information, check the resources page associated with this instrument. n.b. commencement information for marked amendments is embedded in the relevant footnote.
  • The Health Service Commissioner for England (Authorities for the Ashworth, Broadmoor and Rampton Hospitals) (Revocation) Order 2009 (2009/883)
  • The Health Service Commissioner for England (Health Protection Agency (Yr Asiantaeth Diogelu Iechyd)) Order 2003 (2003/1520)
  • The Health Service Commissioner for England (Revocations) Order 2015 (2015/822)
  • The Health Service Commissioner for England (Special Health Authorities) (No.2) Order 2005 (2005/3428)
  • The Health Service Commissioner for England (Special Health Authorities) (Revocation) Order 2006 (2006/3332)
  • The Health Service Commissioner for England (Special Health Authorities) Order 2004 (2004/1119)
  • The Health Service Commissioner for England (Special Health Authorities) Order 2005 (2005/251)
  • The Health Service Commissioner for England (Special Health Authorities) Order 2006 (2006/305)
  • The Health Service Commissioner for England (Special Health Authorities) Order 2012 (2012/3072)
  • The Health Service Commissioner for England (Special Health Authorities) Order 2020 (2020/1596)

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